Project Management Independent Adjuster

KEVIN H O’STEEN

I N D E P E NDENT A D J U S T E R

P 904-***-**** E adyt59@r.postjobfree.com W Jacksonville, Fl. 32225 OBJECTIVE

LICENSE

I have 11+ years’ experience as an independent adjuster. I’ve handled over 500 claims per year and can comfortably handle 20 claims per week from claim assignment to final package. I am prompt and on time with all my appointments and deadlines. I have well-developed project management and leadership qualities to support organizational effectiveness. I perform effectively in high-pressure, high-volume environments. I am self-motivated, hardworking, and can manage multiple tasks while solving complex problems in a timely manner.

• FLORIDA P184628

• TEXAS 2279695

• GEORGIA 3189898

• LOUISIANA 773567

CERTIFICATIONS

• AIC

• USAA

• HAAG

• NFIP

• XACTIMATE LEVEL 3

DAILY CLAIMS

2013 - Current - O’Steen Adjusting Services - Neptune Beach, FL Create reports and schedule workflow to adhere to submission deadlines.

• Research claims and gather evidence.

• Interview witnesses and claimants according to insurance company requirements.

• Coordinate submissions to the insurance companies.

• Quickly learn clients web-based software.

2011- Current - Epic Claims Services

• Handle daily claim field work from start to finish.

• Inspect dwellings and other structures damaged.

• Perform field investigations and appraisal activities to determine insurance coverage analysis.

• Manage claims from multiple insurers simultaneously.

• Select by multiple carriers to handle re-inspections of commercial claims.

• Determine origin and severity of losses.

• Follow performance measures such as contact times and closure rates. CATASTROPHE CLAIMS

Sound knowledge of catastrophic event related claims such as tornadoes, hurricanes, flood, and hail.

• 2020 Hurricane Laura - Citizens - Inspection Depot

• 2019 Hurricane Dorian - Citizens - Inspection Depot

• 2018 Hurricane Michael - USAA – GRS

• 2017 Hurricane Irma - Citizens - Inspection Depot

• 2016 Hurricane Mathew - Citizens - GRS

• 2014 Hurricane Arthur - USAA - GRS

• 2012 Hurricane Sandy - Citizens - GRS

• 2011 Hurricane Irene - USAA – GRS

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