* * * **** * n_ n_; B B B B B r * * B B N Y Y Y B B Y Y Y Y p 3 Y d 0 Y h I h Y Y h Y 9 9 h X Sursatie Harun

***** *** ****** ***** ***** park, NEW york, 11420

917-***-**** email: adyt4x@r.postjobfree.com

objective

Seeking the position to utilize my skills as well as my knowledge and years of experience in the banking

industry.

Employment

03/2017-Present HSBC BANK Pomonok/Bayside, NY

Branch Service Manager

Ensure the delivery of timely, accurate and high quality operational, procedural and compliance support. Approves financial transactions using sound judgment to minimize

Risk and potential losses from fraud and other decision that will

Impact bank financial results.

Ensure that all employees follow all operational controls, including legal, corporate and regulatory procedures to ensure the safety and security of customer and bank assets

01/21/2013- 03/2017 HSBC BANK Forest Hills, NY

Personal Banker

Lobby Management Welcome and direct customers to the right banker or in a friendly and courteous manner

Open client accounts and cross sell banking products to meet and exceed goals

Delivered on our brand promise and delivered an excellent client experience

Large control of cash flow/ vault

10/03/2012 01/17/2013 TD BANK Metropolitan Avenue, Forest Hills

Store Supervisor

Open account Ensure the delivery of timely, accurate and high quality operational, procedural and compliance support.

Provides supervision/coaching /mentoring of Teller and Platform staff to positively reinforce behavior

04/2010- 07/2012 HSBC BANK Forest Hills, NY

Branch Operations Officer/OIC

Ensure the delivery of timely, accurate and high quality operational, procedural and compliance support.

Manage branch activity

Provides exception customer service

Provides supervision/coaching /mentoring of Teller and Platform staff to positively reinforce behavior

Approves financial transactions using sound judgment to minimize

Risk and potential losses from fraud and other decision that will

Impact bank financial results.

Ensure that all employees follow all operational controls, including legal, corporate and regulatory procedures to ensure the safety and security of customer and bank assets

08/2008-04/2010 HSBC BANK Forest Hills, NY

Customer Experience Associate/ Consumer Banker

Lobby Management Welcome and direct customers to the right banker or channel in a friendly and courteous manner

Uncover sales opportunities and make referrals through the use of ICR s

Open client accounts and cross sell banking products to meet and exceed goals

Perform routine servicing

Delivered on our brand promise and delivered an excellent client experience

10/1994-08/2008 HSBC BANK Forest Hills, NY

Senior Bank Teller

Provides exceptional customer service, accountable for processing

client transactions including the supervision of large amounts of cash flow.

Cross-sell banking products to meet their financial need

Education

1993-1994 The New York Banking Institute

1978-1983 Tagore Memorial High School

General Education

REFERENCES- Available upon request.

A B N V X k o p q z ԯ ԊveeT @TTeTTT h hU CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h h CJ OJ QJ ^J aJ h h T CJ OJ QJ ^J aJ h T h T CJ OJ QJ ^J aJ h T hU[? CJ OJ QJ ^J aJ h T hf CJ OJ QJ ^J aJ h CJ OJ QJ ^J aJ h T hU CJ OJ QJ ^J aJ h T hU[? 5 P CJ OJ QJ J aJ B q * +, Z s

a

. / _ gd Y gd T p ^ p gd T a$ gdU gdU d d 7$ P gdU[? d 7$ a$ gd T d 7$ a$ gdU[? d 7$ a$ gdf ) * +, 2 B P X Z \ s

!

J

K

^

a

b

l

- . / ; ? B L M ] ^ _ o o h h v CJ OJ QJ ^J aJ h ]O CJ OJ QJ ^J aJ h h 7 CJ OJ QJ ^J aJ h h T 6 CJ OJ QJ J aJ h h T 5 6 CJ OJ QJ J aJ h hU CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h h T CJ OJ QJ ^J aJ 'o ~ * 6 7 8

t

w

ij ijij Ģ Վ} i XXJX h ]O CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h h 7 6 CJ OJ QJ J aJ h h CJ OJ QJ ^J aJ h h 7 5 CJ OJ QJ J aJ h h y CJ OJ QJ ^J aJ h h Y CJ OJ QJ ^J aJ h h 7 CJ OJ QJ ^J aJ ) h h 7 5 6 CJ OJ QJ J aJ ) h h Y 5 6 CJ OJ QJ J aJ 8

w

) 5 a$ gdU gdG gd/Y8 gdU gd 7 gdU gd/Y8 p ^ p gd/Y8 4 5 M P V W zi X X i h h N, CJ OJ QJ ^J aJ h h/Y8 CJ OJ QJ ^J aJ h h Y CJ OJ QJ ^J aJ h hf CJ OJ QJ ^J aJ h hG CJ OJ QJ ^J aJ h hU[? 6 CJ OJ QJ J aJ h hU[? CJ OJ QJ ^J aJ h hU[? 5 6 CJ OJ QJ J aJ h h H 5 6 CJ OJ QJ J aJ C D Z x y v w x z c RR h h CJ OJ QJ ^J aJ h h 5 6 CJ OJ QJ J aJ h hU[? 6 CJ OJ QJ J aJ h h Y CJ OJ QJ ^J aJ h h N, CJ OJ QJ ^J aJ h h T CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h hU[? 5 6 CJ OJ QJ J aJ h h N, 5 6 CJ OJ QJ J aJ y v w _ a$ gd ]O d d 7$ P gdU gd h h gd/Y8 h h gdf gd N gd N gdU gd/Y8 p ^ p gd gdU 9 Y _ ͼͫͫ ޫ u gVE h h};E CJ OJ QJ ^J aJ h h ]O CJ OJ QJ ^J aJ hS < CJ OJ QJ ^J aJ h hU CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h h=x CJ OJ QJ ^J aJ h hf CJ OJ QJ ^J aJ h h/Y8 CJ OJ QJ ^J aJ h h CJ OJ QJ ^J aJ h h Y CJ OJ QJ ^J aJ h hS < CJ OJ QJ ^J aJ d d 7$ P gdU a$ gdU a$ gdS a$ gdS a$ gd ]O h h R` CJ OJ QJ aJ h hU CJ OJ QJ ^J aJ h hU[? CJ OJ QJ ^J aJ h hS < CJ OJ QJ ^J aJ h hS < 6 CJ OJ QJ ^J aJ 2 1 h :p T x 2 6 F V f v 2 6 F V f v 6 F V f v 6 F V f v 6 F V f v 6 F V f v 8 H X f 8 X V 0 0 0 0 0 0 0 0 0 0 0 0 0 _H mH nH sH tH L L U N o r m a l 1$ 5$ 7$ 8$ H KH _H mH sH tH D A D

D e f a u l t P a r a g r a p h F o n t R i R

0 T a b l e N o r m a l 4

l 4 a k

0 N o L i s t PK Content_Types].xml N 0 E H J ǎǢ ș$ ز U L TB l, 3 r Ø J B G] 7O V a 7 I R { pgL r 8 5v uQ 뉑8 C X 6N JC F B.ʹ Y T e5 5 ð _ g Yl ݎ 6^ N PK ֧ 6 _rels/.rels j 0 Q v/ C h O

C? h v Ʌ xp {۵_ Pѣ< 1 H 0 O R Bd JE 4b q_ 6L R 7 0̞O E n7 Li b S e е PK ky theme/theme/themeManager.xml M

w 7c (Eb ˮ C AǠҟ 7 K

Y,

e H,l x ɴ I sQ}#Ր ֵ j= GW ) E +&

8 PK theme/theme/theme1.xml YKo 7 X콱d 7 "GJK eG "9 R @Z P

z 1 M D \i

s iL aI N, I Q X w ڒ B

? 2 Z[ CXF Kq K ޘ J ш W D

0 TcKBc qY! T ( N m O N I k w L W f x A i R vr 2 S N q u e_ F 7 8 T kP v[`E A 67 m[ e iW ~

(I K R њ 6 u 7 n A4 ѥ D 3 R$I i Gh Q B 8 H A (a K ni OE E[ Ҋ 0 KK 9 g Z Д{ 7 6 z /L _ z ǟ S '.Lq ݫ _ _? ph h C _M !bJ R 8 wdd m;> j c p/ I D g 6 wZ 0s D ĵw r,q lEآyDQ"Q c 8 B g xMD &铁 M S A e Qש F Sˌ D إ bj E 7 C bʼN p r8 f nߧ FrI 1 f V ԅ $2 1 ( t k JV 1 Ú Q L 0 7 f V Ih c M Z6/Hߏ bW` Gv Ts B C t! LQ # J xݴy J]

C ċ t R Q e 1 A _Y ) 6 p _ N n jzb n V b 7 p ]M MM M # ud9c 47 iV 7 ̪~㦓 ø dfÕ 5j

z 9 J{rJ Ѓ 3A x

F U 9 i 3 Q/B)L ʾR Px) 04 N

O' > ag Ye H j k b lC=h P W!alf p X O AXl:X V Zb r

Z y 4 S w 3? W ӊ h PxzSq]y<u i n6 m gѩV/C㪾,\j S Ah 4 3S ;m

Cc B=s

̒r! HD u ɲAL q W C4 8 v2 P n7V K Y p ů V l E 7 A U ee xwPά x

, o t e눦 U 3 gp s q5;3 0ɬ BU`M Z 4 U b!e9#i 5 j ü, zE `571 4 g {1 n s B W 0xn?GսDA0 Y 4 r lծ 2E 5 b h WjK m68 ц.wB Ю .G tO

PK

ѐ theme/theme/_rels/themeManager.xml.rels M

0 w ooӺ &݈Э 5

6?$Q

a i c2 1h q m @R N ;d o7 g K(M&$R(.1 r 'J ЊT 8 V AȻ H u b P 8 g QAsم L PK Content_Types].xmlPK ֧ 6 0 _rels/.relsPK ky theme/theme/themeManager.xmlPK theme/theme/theme1.xmlPK

ѐ theme/theme/_rels/themeManager.xml.relsPK

xml version="1.0" encoding="UTF-8" standalone="yes"?>

<a:clrMap xmlns:a="http://schemas.openxmlformats.org/drawingml/2006/main" bg1="lt1" tx1="dk1" bg2="lt2" tx2="dk2" accent1="accent1" accent2="accent2" accent3="accent3" accent4="accent4" accent5="accent5" accent6="accent6" hlink="hlink" folHlink="folHlink o

8 0

B

S F M = X o L C D : = X o L C D : = A L{m 7 f g N 5 /Y8 S < U E ]O CV Y R` !Qi t y G x rd T v H v = V U n k n o w n G x T i m e s N e w R o m a n 5 S y m b o l 3 Cx A r i a l 7 V e r d a n a C C a l i b r i L i g h t 7 C a l i b r i A B C a m b r i a M a t h A h h

h

r0 5 5 O HP

U 2 x x 4 S a f r a z s a f r a z . h a r u n @ s t u . b m c c . c u n y . e d u

Oh 0

4 L

X d l t Safraz Normal.dotm adyt4x@r.postjobfree.com 4 Microsoft Office Word

l% T K h

0 h p

5 Title

0 1 2 3 4 5 8 R o o t E n t r y F 1 T a b l e h W o r d D o c u m e n t 4 S u m m a r y I n f o r m a t i o n D o c u m e n t S u m m a r y I n f o r m a t i o n 8 C o m p O b j r

F Microsoft Word 97-2003 Document

MSWordDoc Word.Document.8 9 q

Contact this candidate