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Customer Service Support Specialist

Location:
Yuma, AZ
Posted:
August 10, 2023

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Resume:

Eleanor Campbell

*** * *** *** **** AZ *****

adyt4b@r.postjobfree.com

928-***-**** cell phone

Accomplishments

Certificate in Peer Support Specialist 2021

President of Associated Students of College of the Desert 2014

Certificate of Board of Trustees service of

Student Trustee of College of The Desert 2015

Certificate of Transfer Achievement A.S Sociology 2015

High School equivalent certificate GED 2002

Qualifications

Excellent customer service bilingual of English and Spanish knowledgeable in office software attention to detail organized case management data entry proficient HIPAA policy awareness time management CPR and first aid certified and peer support certified

Fieldworks LLC 202-***-**** Yuma AZ. November 20 21 through July 2022 Team Lead Canvasser

Brought political awareness to the community while attaining signatures to add an initiative to this year's 2022 general elections ballot. As Team Lead I lead a team of 4-6 on a daily basis ensure they had daily supplies and proper talking points in order to obtain goals for the day

Allstate Insurance Inc. 1-866-***-**** Yuma AZ. September of 2019 through December of 2020 Claims Customer Service As a call center operator, we answered phone calls for all over the United States to document the initial car accident report or theft report. We used the knowledge library to property code the report for payment to customers. I took inbound and outbound calls and processed payments of under 5,000.

Arizona Colorado Behavior Health 928-***-**** Yuma AZ. Peer Support Specialist August 2021- December 2021 Worked with individuals one on one teaching living skills and being a support for individuals who are unstable. Documented interaction with clients to submit to ACCESS or private Insurance for billing. Responsible for creating activates, responsible for taking inventory and ordering supplies.

Dr. Michael Lin MD Dermatologist 818-***-**** Sherman Oaks, Beverly Hills, Oxnard and Santa Clarita CA. Front Office Coordinator. As a Front Office Coordinator, I was responsible for making sure the doctor had all patients charts and medical equipment when traveling from various locations. I also was responsible for managing Allergan account therefore ordering product, marketing of product, adding points to customers which converted to cash value. I was also responsible for booking patients for various locations and providers.

Additional accomplishments pertaining to qualifications for desired available position with Behavioral Health Solutions as a Telehealth Facilitator and a Behavior Health Technician.

31 Unites in Early Childhood Education. Unites provide qualifications in California to serve as Site Director or Own a Small Child Development Center. College Unofficial Transcripts available upon request.

Sunset Community Healthcare professional growth in Customer Service. Total 7

Early Childhood Education professional growth hours completed in:

“Power Struggles and Aggressive Clients”

“What About Growing Up to Be a Rockstar”

“California Commission on Teacher Credentialing – Category 2”

“Touch by Blindness Training”

“Part 1 - Applying Principles of Functional Behavioral Analysis to Therapeutic Behavioral Services”

“Part 2 – Therapeutic Behavioral Services 2”

“Laugher and Literacy in the Classroom” Total 30 hours

Holder of: State of California Named Licensed Facilitator / Owner of Family Day Care

“NSF Defensive Driving Course 8.2 edition”

Pass (TB) in 2018 in the State of Arizona

Relias Transcripts available upon request in Behavioral Health Total 22.75 hours



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