Windows Server It Support

Wian Fouche

**** ********* *****

Phone No: +27-73-445-****

Email: ************@*****.***

PROFESSIONAL PROFILE

I am an honest, ambitious and result focused IT Engineer seeking an opportunity to work with a reputable firm, that will allow me to utilize my knowledge and engineering skills for company benefit that will also help improve my career. I am definitely looking for a challenging position as a Network Engineer/ Network Administrator/ Technical Support Engineer, best utilizing my experience. I am a dedicated team player who possess excellent computer skills, administration as well as communication skills with others. I have the ability to work efficiently under pressure and realised that all skills and knowledge are important for a confident hardworking individual.

PERSONAL DETAILS

Nationality : South African

Residential Area : South Africa - Gauteng – East Rand

Date of Birth : 21 September 1994

ID Number : 940**********

Dependants : None

Marital Status : Single

SCHOOL : Hoёrskool Oosterlig

(Certificate available on request)

WORK EXPERIENCE SUMMARY

Organization : BCX (formally Business Connexion)

Duration : 1 June 2015 – 30 June 2015

: 27 June 2016 – 13 July 2016

(Student holiday experience)

Organization :HSN Solutions:

Duration :18 January 2018 - 18 October 2019

Organization : Gavotech

Duration : 1 March 2020 - 23 November 2020

Organization : RTT Logistics

Duration : 1 February 2021 (Currently employed)

Duties and responsibilities

HSN:

- Install and configure hardware and software components

- Repair or replace damaged hardware

- Upgrade systems to enable compatible software

- Install and upgrade antivirus software

- Travel to SLA client sites

- Perform tests on new hardware and software

- Troubleshoot Pastel issues

- Troubleshoot Office 365 issues

- Set up Printers for Clients

- Set up and configure AP's at Client site

Gavotech:

- Troubleshooting hardware and software issues at SLA Clients Offices

- Repairing or replacing damaged hardware (PC and Laptop Components)

- Upgrading the entire system to enable compatible software on all computers.

- Installing and upgrading anti-virus software to ensure security at the Client site

- Install Printers at Client sites

- Performing tests and evaluations of new software and hardware

- Providing support to users and being the first point of contact for error reporting.

- Check daily backups

- Travel to SLA Client sites

- Managing Tickets on Autotask

- Resolve Clients Pastel and SAGE issues

RTT Logistics

- Serving as the first point of contact for IT support within the organisation

- Installing, configuring and maintaining software and hardware components of computer and network systems

- Diagnosing and troubleshooting software and hardware issues

- Repairing and replacing damaged computer and network components

- Ensuring the security of and server computers by installing and upgrading antivirus

- Supporting people whenever they encounter challenges with computers and network devices

- Maintaining and updating technical documentation regularly

- Testing new hardware and software before full-scale installation

- Part of One-net role projects

- Part of One-drive role out

- Active Directory issues

- Install and configure Printers

- Work on Printing servers

- Install Label Printers

- Set up and Install Hand scanners

- Run component maintenance on users Laptops and Desktop

- Server Group Policy issues

- Install switches and Patch Patch Panels

Technical Proficiency:

-Installing and implementing windows devices

-Network Design and Implementation

-LAN/WAN

-Installing routers, switches, cabling and firewalls

-IT Support and administration: Windows 7/8/10

-Installing CCTV

-Demonstrated expertise in testing software, backing up data, and learning new applications.

-Checked Backups

-Monitor Client Links

-Monitor Ticket System

-O365 3 Years Relevant Experience

-SQL 1 Year Relevant Experience

-Active Directory

TECHNICAL CERTIFICATIONS/SKILLS

CTU Training Solutions College Boksburg

National Microsoft Certified Solutions Associate (MCSA) Qualification (Certified) 2015-2016

Configuring Windows 8.1

Supporting Windows 8.1

Installing and Configuring Windows Server 2012

Administrating Windows Server 2012

Configuring Advanced Windows Services

International MCSA Qualification:

Network Fundamentals A+ and N+ (Certified)

Configuring Windows 8.1

Supporting Windows 8.1

Installing and Configuring Windows Server 2012

Administrating Windows Server 2012

Configuring Advanced Windows Services

National Microsoft Certified Solutions Expert (MCSE) Qualification: (Certified) 2016-2017

MTA Security Fundamentals

Designing and implementing a server infrastructure

implementing an advanced server infrastructure

Administering Microsoft SQL Server 2012/2014 Database

Core Solutions of Microsoft SharePoint Server 2013

Advanced Solutions of Microsoft SharePoint Server 2013

International MCSE Qualification: (Certified)

MTA Security Fundamentals

Designing and implementing a server infrastructure

Implementing an advanced server infrastructure

Administering Microsoft SQL Server 2012/2014 Database

Core Solutions of Microsoft SharePoint Server 2013

Advanced Solutions of Microsoft SharePoint Server 2013

Reference

Company: CTU Training Solutions

Name: Phillip Roos

Position: CISCO facilitator

Email: ********@***********.**.**

Tel: 011-***-****

Company: HSN Solutions Name: Alain Regnard

Positions: Manager

Email: ******@***.**.**

Tel: 083-***-****

Company: Gavotech

Name:Gavin Nortje

Positions: Manager

Email: *****.*@********.***

Tel: 072-***-****

Company: RTT

Name: Raymond Grobler

Positions: Manager

Email: *******.*******@***.**.**

Tel: 060-***-****

Contact this candidate