Sales Representative Front Desk

Thomas Murphy

Conroe, TX 318-***-**** *************@******.***

Professional Summary

Results-driven professional focused on delivering exceptional customer care. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Skills

Sales

Verbal Communication

Setting goals

Organization

Time management

Strategic Thinking

Training

Work History

Front Desk Clerk 3/2022 to present

North Houston Family Medicine- Conroe, TX

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and confidence.

Took payments and did daily deposits

Preserved medical records

Used internal software to process check-ins and check-outs

COVID-19 Screener 1/2020-3/2022

Emergency Hospital Systems- Cleveland, TX

Performed COVID screening for patients

Oversaw patient registration and processing

Processed positive and negative test responses according to established protocols and reporting requirements

PASTOR 2008-2019

Abundant Life Church- Hineston, LA

Planned and conducted worship services, wrote sermons and worked with leaders to carry out church mission.

Partnered with local government officials, non-profit organizations, civic groups to assist others in need.

Provided spiritual and administrative leadership to church and managed daily operations.

Led renovation and expansion project including building a new sanctuary, multipurpose facilities.

Sales Representative Team Leader 2005-2008

Reliant Energy- Houston, TX

Created professional sales presentations to effectively demonstrate products and services

Met with customers to discuss needs and recommended solutions.

Developed and trained sales team

Sales Manager 2002-2005

Palm Harbor Homes- Conroe, TX

Met with clients, delivering presentations on products

Maintained ethical and positive working environment to reduce turnover and ensure stable team.

Established and cultivated solid business relationships with new customers.

Evaluated performance against goals and developed sales plans.

Recruited and trained top-level talent to add value to our team.

Education

*Bachelor of Arts: Theology 05/1971

Gateway College of Evangelism- St. Louis, MO

*This is a private college that is not accredited with a governing agency. It would be like a trade school that taught and prepared students for ministry. We studied theology as well as other subjects such as leadership, church administration and management.

High School Diploma 05/1968

Istrouma High School- Baton Rouge, LA

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