Josué Obed Martínez Alvarado

IT

National City, CA 91950

adysy5@r.postjobfree.com

Become a professional with good development within the workplace, achieving the objectives and goals that are imposed on me, through constant, efficient and effective work, in the same way, continue preparing and training myself to improve every day and be able to face any inconvenience that is presented to me

Work Experience

IT Manager

DGS ELECTRIC S.A. DE C.V - Tijuana, B.C.

August 2018 to May 2022

• Preventive and corrective maintenance of computer equipment, servers, networks, printers, switches, telephones, tablets, CCTV, CNC's, televisions and electronics in general

• Create multimedia content for HR, production, and engineering using tools like CorelDraw, Adobe FX, and Premiere

• Supervise the implementation of projects in the area

• Install security cameras, network cabling, televisions, computer equipment and IP phones

• Recreate a 3D scale model of the company building in SketchUp for the implementation of changes and improvements in the production and office areas

• Periodic programming of maintenance to computer equipment in the production area and offices

• Assist the engineering department in the creation of plans, diagrams and guides with real measurements or to scale to generate route sheets from production to shipment

• Keep inventory control for toner, printers, PC's, software and hardware in general

• Give remote support over the network using Remote Desktop, TeamViewer or VNC

• Train new office users or people with access to computer equipment in the rules of use and security recommendations for Internet browsing or malware detection in emails

• Contact suppliers in the USA and Mexico for training and management of new tools or systems

• Initial installation of basic services for the department and the company, such as Active Directory, antivirus server, database for warehouse, VoIP technology and others

• Internal network expansion in structured cabling and switch programming for its proper functioning

• Improve security in the internal network by placing a physical firewall and a Kaspersky server (antivirus) as a filter for network traffic

Technical Support

IST TELECOMUNICACIONES - Tijuana, B.C.

May 2018 to July 2018

• Provide support to users and technicians in the field, helping them solve problems or install new technologies

• Installation of bidirectional satellite equipment with ViaSat II technology

• Administration and configuration of Access Points (Meraki and UniFi)

• Configuration and support for users with billing meters, viewers, telephone lines, ATA's, routers or modems

• ATA's configuration via FTP server

• Remote recovery of the operating system on Raspberry's computers by Linux command

• Verify commissioning of telephone lines by doing telemetry tests

• VoIP phone configuration

• Validate correct provisioning of the modem and communication with the satellite

• Training new colleagues

• Support to end customers, helping them step by step in solving problems with their equipment IT Manager

CS Tech México - Tijuana, B.C.

January 2018 to April 2018

• Preventive and corrective maintenance of computer equipment, servers, networks, printers, switches, telephones, tablets, CCTV, CNC's, televisions and electronics in general

• Supervise implementation of projects in the area

• Install security cameras, network cabling, televisions, computer equipment and IP phones

• Periodic programming of maintenance to computer equipment in the production area and offices

• Keep inventory control for toner, printers, PC's, software and hardware in general

• Give remote support over the network using Remote Desktop, TeamViewer or VNC

• Contact suppliers in the USA and Mexico for training and management of new tools or systems

• Initial installation of basic services for the department and the company, such as Active Directory, antivirus server, database for warehouse, dining room and human resources with access 2016, etc

• Finish projects for ISO 9001-2015 certification.

• Carry out the initiative and advancement of projects for the C-TPAT certification. IT Technician

Total Logistics - Tijuana, B.C.

August 2017 to December 2017

• Actively participate in the meetings of the area to know the results, priorities or pending

• Prepare reports and periodic reports of the activities carried out

• Attend and provide technical support to users who require it

• Perform preventive and corrective maintenance on computer equipment

• Monitor the proper functioning of computer equipment in the company

• Install and configure the requested and approved hardware and software

• Support in the development, administration of the network and attention to the databases when requested

• Support the installation of structured voice and data cabling

• Carry out the configuration of the network equipment (Access point, switch, telephones with IP voice, printers, etc)

• Give support to the programmer/analyst and network administrator in different activities such as development, support, cabling, etc.

• Provide support to the Systems Assistant Manager in all required activities. IT Technician

MONTECITOS MANUFACTURING S. DE R.L. DE C.V - Tijuana, B.C. October 2014 to June 2017

• Preventive and corrective maintenance of computer equipment, servers, networks, printers, switches, telephones, tablets, CCTV, televisions and electronics in general

• Supervise implementation of new programs. (Intelisis, BluVista and Tempus)

• Develop strategies to improve product quality and staff effectiveness

• Install security cameras, network cabling, televisions, computer equipment and IP phones

• Periodic programming of maintenance to computer equipment in the production area and offices

• Inventory control for toner, printers, PC, software, RAM memories, processors, CD and DVD readers, hard drives and any peripheral device (keyboards, web cameras, speakers, etc.)

• Inventory auditor in assembly, production and warehouse areas

• Manage logs to record different activities

• Assist QC staff to implement improvements in different areas cooperating with the IT department

• Give remote support (Remote Desktop) or TeamViewer

• Supervise and manage a database for the shipping department. Education

High School in Software Programming Technician

CECyTE de Baja California - Tijuana, B.C.

August 2011 to July 2014

Skills

• Microsoft Office (8 years)

• Computer Maintenance (8 years)

• Inventory Control (3 years)

• Networking (4 years)

• Social Media (10+ years)

• Technical Support (7 years)

Certifications and Licenses

High School Diploma

August 2014 to Present

It's a Mexican certificate of completed high school (preparatoria) Licencia Tipo A

April 2023 to November 2028

Mexican automobilist licence

Mexican Passport

April 2022 to April 2032

Additional Information

• Ease for public relations, teamwork.

• Ability to organize and develop different projects.

• Interest in new professional challenges.

• Enthusiasm for work.

• Schedule availability.

Contact this candidate