Sohail Alvi

***** **** ****** **** • Frisco, TX 75035 • Phone: 214-***-**** • E-Mail: adysv8@r.postjobfree.com

Professional Summary:

Experienced network operation, software test C&I TIER II and Network engineer team.

lead with years of technical experience. Specializing in system test, integration test, and product and commissioning 4/5G, CBAND technologies.

verification, switch integration for cell sites Sanities for the switches bringing up from scratch,

Performed software upgrades, card replacement and field support. Experience in Translations and decommissioning switch equipment and building translations and removal in call processing for DMS 100.

TIER I and II NOC creation, technical customer support for Nortel, DMS 100/250, 500, MTX, LTE, Motorola and Lucent 5ESS switches BTS, BSC and cell sites also performed provisioning and Acceptance for Spectrum multiple types of circuits using Juniper and Cisco routers. Highly motivated professional with excellent interpersonal, project management, team building and coaching skills.

Areas of Expertise and Career Highlights

Technical TIER II and III support switches including 5ESS, RAN. LTE CARD Replacement

upgrades Cell sites and switches OMCR, ECP, Nortel MTX, RAN, LTE, BSC, BTS, and MSC

Worked remotely to perform Provisioning and Acceptance DIA’s, ELINES, Logical circuits and

Upgrades for LTE used 5620 SAM to Monitor and upgrade card and other elements for LTE while.

working with Nokia.

A broad exposure to switching systems CDMA/TDMA PG/PS MSC (Packet Serving Gateway, DMS

100/250(Digital Multiplex switching), RAN (Radio access Network) GSM, MTX, PABX, KEY

SYSTEM, FCAPS) and Network Management.

Technical knowledge of voice and data protocol (ISUP, SS7, PRI, TCP/IP verifying MOPS). Call

processing for DMS100/200 FOR ISUP and TRANSLATIONS. Creating Job aids for the team for cell sites and switches

Technical Team Lead for Nortel Succession Test and design group met all milestones and the project.

was completed on time.

Provided on-site network deployment, integration, commissioning of Nortel’s EBSC/CBRS and

support prime engineering services for major CDMA carriers.

Performed software, hardware upgrades and provided technical support to customers and partners.

Executed acceptance testing (Installation Methods, IM), planning (Method of Procedure, MOP),

reporting and data administration

Technical Skills:

Telephony - PS-MSC (Packet Serving Gateway), Passport Multi Switch, CS2K Service Switch 15K,

Ethernet Switch 8600, Concurrent networks, MDM (Multi Data

Manager), Transport using 7750, 9K and 1K with Verizon, PVG, Translations Data Bases, 5ESS, Cell sites OMCR, ECP, NOC Operations for Tier 1 and Tier 2 ITSM prime, write document and created job aid for the team to use ITSM and Remedy to create tickets. Also used WorkBench360, IOP SERV One DUKO for 3G/4G/5G Transport technology for Verizon NMC.

Switch Provisioning and installation,

IP technology/Protocols/call processing - ATM, SS7, IS41, Carrier, ISUP, Vertical Features (CFU, CFNA, CFB, CFR), Equal Access. Circuit Provisioning for Spectrum which included ELINE, DIA, RAD, ADVA, AND LOGICAL CIRCUIT.

• AT&T VoIP for circuit and Packet switch for call processing, and ACD (Automatic call distribution on for Mitel PBX), Call Routing, Voice network support services: QoS, DHCP, Commissioning and integration for 4G and 5G technologies using the MOPs.

Professional Experience:

Verizon Wireless Southlake, TX

March 06, 2023 – April 20,2023

Contingent Worker

Monitoring Alarms working with Transport Tickets using 7750, 7705 Cisco 1k and 9K routers. Tools are used IOP, Gisual, Workbench 360 Dashboard for ticking purpose.

Provided technical support with Nortel DMS, Motorola. 3G/4G/5G and Lucent 5ESS switches and BTS/BSCs OMCR. Worked with fields Engineer to fix issues in for the switches, perform reset for the sites and debug sectors alpha, Beta and gamma.

Tele world Solutions Frisco TX Remotely

Sept 2021 – March 31st, 2022

C&I Engineer

Provide support to multi-functional team of R&D, Program Management, Core Networking, RF Engineering, Transport and Technical/Training Support to fulfill multi-technology wireless network deployment across customer markets.

• Responsible for Commissioning RAN equipment

• Work and assist other Engineering teams with remote commissioning of CDMA/LTE RAN equipment.

• Provide guidance to customers on integration, commissioning, and onsite support during network cut over for new markets.

• Possess the ability and flexibility to work 24X7 schedule and/or on-call environment

• Support Field and RF Engineers with parameters changes, clearing alarms, VDU reset, lock unlock Alpha, Beta and Gamma sector, worked RET, Implement ENDC scripts using USM, SCRT tool etc. Worked with CBRS cell Registrations.

• Assist with training junior/entry level Commissioning engineers on daily tasks and responsibilities.

Glow Networks Contractor Frisco TX Remotely

Apr 2020 – Aug 2020

TIER II Team Lead

As a Team lead of Tier 2 NOC Service engineer working on DMS100 200, C2P2 MG9K PASSPORT

15K 5ESS lucent cell site switches to work on tickets and fixing the switch issue and dispatching.

ticket also open remedy tickets for tier 3. Supported the team with issues for MTX, billing SPM DTC

and CCS7 call processing, translations and come to the resolution.

Worked on 5ESS switches and sites for CenturyLink supported teams in India for tier one to assist.

with field issues from the field technician calls, helped card replacement, and provide upgrade cards.

and switch loads for other elements. Also Providing on-call support for 24x7.

Wicresoft North America Sub Contractor Frisco TX Remotely

Network Engineer

Nov 2018 – Aug 2019

Work with Charter to provisioned circuits the Product Family for Eline’s - Enterprise Metro Ethernet,

Ethernet (Fiber), and Carrier E-Access

Product Family for DIA - Voice - Trunk (Fiber), SIP - Trunk (Fiber), Ethernet – EPLAN and

Dedicated Internet Service.

Network Definition - Network to Network Interface (NNI) - ADVA or RAD at the end as a CPE.

SLM - Worked to provisioned SLM circuits troubleshoot and perform ACS Acceptance for Charter

Network Similar duties were performed as Nokia Network. Engineer

The tools used for this activity were GRANITE, SALESFORCE, Nakia, smart host and CLI also skype.

was used to work with customer management and Engineers to resolved issues.

Alcatel-Lucent Nokia, TIER II Fulfillment Engineer

Team Lead Plano, TX 03/2013– 09/2018

Built Tier 1 NOC in Romania and Tier 2 network in Plano from scratch for Alcatel –Lucent with 9

engineers team created documentations and Job Aids to train Tier I and Tier II teams and attended.

project Meeting. Leading the Tier II team. Working and teaching the Tier, I and II team for Nortel,

Lucent and Motorola products. Which includes RAN, ECP, OMCR 5ESS, OMP TICLI, DMS MTX

MSC, BSC/BTS CBRS CNM CALEA, and LNP and translations.

As Application Engineer team lead for working with Alcatel-lucent I was responsible for the analysis,

resolution, and follow up of customer impacting events within the AT&T CDMA network.

Performance, Maintenance Engineering (or any other network organization), as well as equipment

vendors, service providers, and roaming partners.

Monitoring and analyzing alarms for the voice network side. Assist in troubleshooting with field.

personnel and vendors to help resolve equipment issues in a timely manner. Maintaining Network

Operations Center procedures and guidelines, working on outages with customers, cell techs and

switch techs.

Performing smart audits and monitoring Romania and used ITSM to create ticket on daily bases, also.

provided training to Engineer in Romania and Poland.

Work with Spectrum to provisioned circuits the Product Family for Elines - Enterprise Metro

Ethernet, Ethernet (Fiber), and Carrier E-Access.

Product Family for DIA - Voice - Trunk (Fiber), SIP - Trunk (Fiber), Ethernet – EPLAN and

Dedicated Internet Service.

Network Definition - Network to Network Interface (NNI) - ADVA or RAD at the end as a CPE.

Network to User owned interface (UNI)

ENNI -- Ethernet(carrier) to Network interface,

ELAN -- Verify encapsulation vlan-vpls,

ELINE -- Verify encapsulation vlan-ccc.

ELINE -- Enterprise Metro Ethernet

Juniper Router configuration – MX 480 AND EX4200

CPE configuration – CPE RAD 220, CPE RAD 203AX CPE ADVA 825, CPE ADVA 114. The tool

used for this activity were GRANITE, SALESFORCE, Nakina, smart host and CLI also skype was.

used to work with customer management and Engineers to resolve issues.

Fulfillment Engineer lead for nTelos Tier II support for Alcatel-lucent

Responsible for the analysis, resolution, and follow up of customer impacting events within the

nTelos CDMA network. Support Tier I and work with them to resolve critical issues. 1

Have a reasonable understanding of the architecture and overall system functionality of both voices.

and data networks. Troubleshoot and resolve service impairments related to transport services (Telco

and long distance), network hardware and software faults (switch and cell), translations, and voice

and data network elements.

Responsible for isolation and resolution of wireless voice and data faults include correlating customer.

complaints with network element performance to resolve service impacting conditions.

Drive issues to resolution by engaging internal and external resources such as Switch Operations,

NOC, System Performance, Maintenance Engineering (or any other network organization), project

management as well as equipment vendors, service providers, and roaming partners.

Work with Project Manager to test alarms and implement new Elements to the network, like LTE,

worked with 5620 SAM and 1360 COM and Netcool for alarms validation.

Work with Tier I in Romania provided technical support and documentation (Job aids) to help.

monitoring the network and resolving critical issues with cell sites and switches.

Glow Network Cont Richardson, TX

03/2011 - 03/2013

Tech Application Engineer Team Lead

Built Tier 1 NOC in Romania and Tier II NOC in Plano from scratch for Alcatel –Lucent with 9

engineers team created documentations and Job Aids to train Tier I and Tier II teams and attended.

project Meeting. Leading the Tier II team. Teaching the Tier, I and II team for Nortel, Lucent and

Motorola products. Which includes DMS MTX MSC, BSC/BTS CBRS CNM CALEA, ECP, RAN,

OMCR 5ESS, OMP and TICLI, and LNP and translations.

Verizon Wireless Southlake, TX

05/2007 – 03/2011

NOC Tech II

Provided technical support for MTX Mobile Telephone Exchange CDMA Packet Serving MSC

Gateway, Packet Tandem, MTX switches for CDMA and TDMA, Using BSSM.BSC and BTS.

Supported with Nortel DMS, Motorola and Lucent 5ESS switches and BTS/BSCs OMCR including.

cell sites. Reset LPAC, BBX, MGLI CARRIER if they OOS Automatic or OOS.

Responsible for Tier 1 Alarms support, network surveillance and monitoring wireless cell-sites as

well as opening tickets and resolving the issue using Remedy.

Supported CELL Tech and TELCO to reload their cell sites Digital and Analog, Open tickets when.

there are outages or the T1/E1 is out of service and any other technical issues with the switches and

cell sites. Also supported the site tech for switch Maintenance at the Maintenance window.

Nortel Networks, Richardson, TX

04/2006 –05/2007

CDMA Senior Tech Assist TAS Engineer

Provided technical support for DMS Mobile Telephone Exchange XA-Core, CDMA Packet MSC

Gateway, Packet Tandem, VoIP, switches for CDMA and TDMA. Call processing translations

hardware replacement and upgrades for the DMS 100 switch.

Assisted with implementation and support of CALEA, LNP, Vertical features like CFU, CFNA, CFB,

and CFR, and other translations/data base implementations and troubles

Supported customers like Verizon and supported design groups to resolve customer problems and

turn up new equipment and services including upgrades.

Provided Global tier one and two technical supports for Wireless networks.

Performed troubleshooting, technical research, system restoration, reporting diagnostic source design.

reliability and maintenance challenges to the development community of OEMs

Supplied management-level reporting of customer trouble status, case resolution and closure with

customers.

Wrote telecommunications technical training courses for internal and external clients.

Nortel Networks, Richardson, TX

06/2002 - 04/2006

CDMA Senior Product Test Engineer

Subject matter expert for USP (Universal Signaling Point SS7 Provisioning); assisted customers for

debugging their issue, worked with the Product Test group to install the USP from ground up level,

Created LNP NPDB data base using the LNP feature for Product test and for the large office in

Nortel.

Subject matter expert in CALEA; demonstrated my knowledge in the implementation of Wireless.

CALEA across multiple networks working with the customer, other vendors, design, product support,

and product verification for CDMA PG-MSC, PS-MSC and product line management.

Subject matter expert in Local Number Portability (LNP); worked with multiple Customer and switch.

types in implementing LNP, also product verification for Packet switches for Nortel.

Built translations databases for new switches and updated existing databases for DMS 100/200, 500.

and PGMSC, PS-MSC switches using the Nokia and Samsung cell phones.

Worked on CDMA Packet Serving Gateway MSC in Feature testing which include CALEA,

LNP, ISUP and DPT, with SIP (Session Initiation Protocol) and SIPT. Also Call P working with

USP (Universal Signaling point GUI based CMT, MDM (Multi dada Manager), NMS (Network

Management Server), Passport 15) bringing it up from ground level. Worked on upgrades

procedures PM, GWC, and IW-SPM.

Also performed ONPS, wrote test plans and test cases for LNP, DPT and CALEA and performed test.

case execution submitted test cases and results in TCAR and Quality Center. Generated more then.

100 P2 CRS using Clarify for CALEA, DPT (Dynamic Packet Trunks) and LNP (Local number

portability). Call processing includes CEP SEQ, CEP SIM, Equal Access call all vertical features like

CFU, CFNA, CFB CXR, 3WC and CFR.

Ran Regression test cases for the CDMA PGMSC Using CATT, Quality Center and Manual calls in.

the RUA. Also worked with Passport15k, BSC and SESM to launch GUI for GWC, AMS (Audio

Media Server), Trunks and UAS (Universal Audio Server). Also working as a CR Prime and CI

Prime for CDMA PG/PS MSC Large and small office.

Provided technical support for customers with translations database issues.

Supported System and Module Test on Nortel’s DMS and Wireless Products.

• Provided technical training, mentoring to new engineers, technologists, and technicians

Education:

Algonquin College Ottawa, Ontario

Electronics Technology Engineering

Certifications and Coursework including 5G courses.

LTE Software Update Using

TM2005-01A-RAN_WBT, IOT

7360 and 5520 AMS, Software and h/w provisioning

LTE CBRS TDD Integration Using NSP NFM-P – ASIA to ASIAA Conversion.

Dual Common Unit (Full Rack) BBU Reconfiguration – NFM-P

air scale LTE Carrier Growth Using NSPNFM-P

RRH Upgrade to Dual Band RRH with NSP NFM-P for Verizon using the MOP.

Certifications:

Network A certification, Network A Plus certification, and Microsoft XP Certification

Advanced Safety Orientation: General Industry (OSHA 10 equivalency) from UL EHS Sustainability

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