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Customer Service Business Development

Location:
Jacksonville, FL
Salary:
25.
Posted:
August 08, 2023

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Resume:

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James Fraley

Jacksonville, FL ***** 904-***-**** adysv6@r.postjobfree.com

CDL Driver

Professional Summary

Dynamic, results-driven CDL Driver with over 2 decades of extensive expertise in warehouse operations and the transportation industry. Possess a class A OTR experience, Hazmat endorsement, and TWIC and Jax Port badges. Track record of employing trucking solutions to transportation challenges geared towards profitable growth and business success. A proven history of impeccable work ethic that adapts to a dynamic working environment, creates positive relationships, delivers productive results, and meets time- sensitive deadlines. Consistently invested in contributing to business development through best practices aligned with the organization's objectives. Highly eager to invest in trucking proficiencies in organizations seeking impactful transformations. Core Competencies

Warehousing Logistics Management Warehouse Management Transportation Management Forklift Operations Hand Truck Trailer Trucks Vehicle Maintenance Road Safety Traffic Rules and Regulations Logistics Routing Lading Pallet Jacks Raw Materials Transport Reach Trucks Shipping & Receiving Stocking Order Fulfillment Machine Operation Cargo Loading and Unloading Driving Rules and Regulations Time Management Decision-making Creative Problem-solving Organizational Skills PROFESSIONAL WORK EXPERIENCE

Forklift Driver Yellow Freight, City, State December 2015 – July 2023 Effectively optimized and maintained shipment processes by utilizing familiarity with all the rail companies to expedite cargo movement.

Monitored warehousing performance by using KPIs and metrics results to ensure accountability and continuous improvement.

Facilitated relations with stakeholders by communicating developments to ensure initiatives are aligned with company objectives.

Loaded trailers by building and breaking trailer sets apart to comply with customer specifications and transportation safety.

Improved trailer operations by using handheld computers and routing out shipments to load and unload goods more efficiently.

Reviewed orders before and after shipments to ensure that orders were complete and shipment details were accurate. PREVIOUS WORK EXPERIENCE

Driver Phenix Supply, Jacksonville, FL

Ensured on-time deliveries by overseeing outgoing shipments, from packing stages to product delivery to achieve business goals.

Achieved safety targets by adjusting driving to road conditions and balancing loads to avoid dangerous driving actions.

Avoided logistical delays by promptly informing the supervisor and shipping lead about shipping concerns and issues.

Managed logistics and travel routes while maintaining the vehicle and equipment during the transportation to the destination.

Minimized errors by accurately labeling and moving customer orders to meet shipment timetables and client preferences

Assisted in executive decision-making by generating day-to-day productivity and logistics reports for senior leadership. OTR Driver JTB Heavy Haul, Jacksonville, FL

Guaranteed correct loading/unloading of vehicles, directing material handlers to reduce the risk of damage to cargo/danger to people.

Streamlined logistics planning, picking, pulling, packing, loading, and unloading of daily orders to achieve business goals

Enforced keen attention to detail in completing daily checks of fluid levels and monitoring equipment for damage or leaks.

Avoided delivery delays by carefully planning the best routes while following company regulations, processes, and traffic laws.

Coordinated with customers and other stakeholders before delivery to confirm delivery times and ensure productivity.

Verified daily deliveries against shipping instructions before delivering to customers to ensure customer satisfaction. Driver Commercial Carrier Corp, Jacksonville, FL Navigated ideal routes to ensure on-time deliveries, meet quality standards for service, and achieve customer satisfaction.

Employed safety practices in the workplace and vehicle maintenance while adhering to established road safety guidelines.

Regularly inspected and maintained the vehicle by reporting fuel, oil, and coolant levels to ensure smooth operations.

Built robust relationships with staff to resolve operational difficulties and promote a collaborative approach to customer service.

Demonstrated safe driving by following all policies, regulations, and safety procedures to guarantee zero accidents.

Showcased stellar communication skills in speaking and liaising with clients and co-drivers to achieve operational success. James Fraley

Jacksonville, FL 32224 904-***-**** adysv6@r.postjobfree.com 2 P a g e

Continued

Warehouseman and Yard Hostler Roadway Transportation, Jacksonville, FL Operated forklift and other vehicles to transport, convey, and organize shipments from shipping/receiving to storage.

Executed physical work consisting of lifting and pulling to process deliveries within timeframes and contribute to business potency.

Formulated and implemented a safety system that catered to the new industrial lift truck for new racking shelves.

Operated equipment and machines, including but not limited to cars, trucks, and forklifts, to load and unload various products.

Fostered positive customer relationships by addressing customer issues and promoting customer service excellence.

Processed incoming materials by receiving and shipping orders and stocking orders to improve warehouse management. Warehouseman and Yard Hostler City Driver Yellow Freight System, Jacksonville, FL Attained productivity objectives and adhered to warehouse standards by defining business requirements to execute warehouse goals.

Implemented a weekly cleaning system to improve warehouse sanitation, production, and the overall look of the warehouse.

Established an area for damaged and incorrect products by maintaining daily logs to proficiently improved production flow.

Carried out inventory checks to verify product amounts to effectively prevent errors, miscounts, and shipping errors.

Efficiently loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

Achieved customer preferences by picking and packing orders and scheduling shipments to improve warehouse services. EDUCATION

High School Diploma

Fletcher High School, Neptune Beach, FL June 2024 TRAINING, LICENSES & CERTIFICATIONS

Driver’s License: F640 452 65 229 0 CDL A Endorsement Florida Department of Driver’s License Expiry Date: June 2027 TWIC Card for JAX Port

Expiry Date: December 2025

DOT Card

Expiry Date: September 2023

TECHNICAL SKILLS

Hand Held Logistical Computer



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