Customer Service Full Time

Marissa JENKINS

Spring, Texas ***** @ 337-***-**** # adysu0@r.postjobfree.com

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills,

excellent time management and problem-solving skills. Organized and dependable candidate successful at

managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team

goals. Experienced bar supervisor with over 17 years in the bar industry. Excellent reputation for resolving

problems and improving customer satisfaction, Reliable individual proudly offering years of experience

fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus,

handling cash sales and managing bar inventory. Dedicated to creating an

iting environment for both guests

and staff. My experience brings deep understanding of running profitable operation, including assessing needs,

controlling i

ventory costs and effectively managing labor hours. Hardworking/ hands on supervisor, driven to

maximize guest

faction with exceptional service. Train, discipline and motivate team members to new

levels of excellence. Proven history of innovative cocktails, effective leadership and maximized productivity

SKILLS

© Team Leadership ¢ Training and mentoring

© Wine and liquor knowledge © Liquor and tabacoo license

© Mixology expertise © Health Codes Compliance

© Strategic planning © Food and Beverage Management

© Scheduling © Marketing Plan Development

Recipes and menu planning

Work History

Bar Supervisor, 02/2023 - Current

Six Flags ~ Spring, TX

Explained daily specials and beverage promotions to exceed daily sales goals

© Completed bar opening and closing procedures.

© Poured and prepared mixed drinks for over 5000 customers daily.

© Implemented drink prep procedures, significantly reducing wasted stock

Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.

© Adhered to state laws regarding alcoholic beverage servic

's and customer regulations.

¢ Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar

supplies.

¢ Maximized customer service by training staff, overseeing operations, and resolving issues.

© Crafted special drink and cocktail menu items for seasonal offerings,

© Strategized plans to increase bar revenue through innovative promotional concepts, specialty drink's.

Trained staff on bar practices, customer service standards, and productivity strategies, providing 100%

improvement over seasons prior.

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