ESTHER ARAMIDE

778-***-**** adyst0@r.postjobfree.com surrey BC

CAREER OBJECTIVE

Results-driven server and sales representative with strong business acumen. Versatile, high-energy server with 3 plus years of experience in customer services with demonstrated leadership abilities to achieve common goals and objectives. Adept, and outgoing communicator who can effectively interact at all levels of management. PROFESSIONAL EXPERIENCE

APRIL 2023 - TILL DATE YIG NELSON Vancouver, BC

General merchandise

maintaining responsibility

customers relation of purchasing merchandise

create and build product displays such as ends, power panels and shippers

maintaining responsibility

customers relation of purchasing merchandise

JAN 2022- FEB 2023 ALAYO HEALTH & WELLNES CENTER Abeokuta, Nigeria Client Service Executive

Warm welcoming of patients/ clients

Calling of dormant clients/ patients

Attending to patients enquirers, complaints, questions and proffer/rendering appropriate support

Follow up patients for next scheduled appointment

Listen to patients concerns and handling complaints DECEMBER 2020 - JAN 2022 TALINDO STEAK HOUSE Lagos, Nigeria Server/Customer services Rep

Requested and recorded customer orders, compute bills using cash registers, and multi-counting

Communicated with customers regarding orders, comments, and complaints.

Prepared daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, or coffee using proper safety.

Cleaned and organized eating, service, and kitchen areas. Notify kitchen personnel of shortages or special orders.

Purchased ingredients and supplies for special events or menu items.

Seasoned and cooked food according to recipes or personal judgment and experience.

Assisted with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Issued receipts, refunds, credits, or change due to customers. SEPTEMBER 2018 – NOVEMBER 2020 JOYCE JEWELRY Abeokuta, Nigeria Online Sales Representative

Responding and scheduling the appointments with customers in a timely manner by phone call or email

Analyze the customers’ needs and providing options that correspond to their budget

Seeking out prospective customers and business opportunities with new and existing customers through emailing and phone call

Presenting financial options of purchasing the goods and services to customers

Managing the internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock and product performance while logging all activity in contact management system

Created internet sales ads and utilized social media to maximize sales

Increased sales and client retention by developing customer relationships built on trust thanks to appropriate phone, website, and digital communications APRIL 2016 - AUGUST 2018 Cypress Pharmacy Abeokuta, Nigeria Cashier

Help customers complete purchases by moving heavy items, collecting payments and bagging

purchases.

Multi tasked to ensure fast and efficient checkout experience for customers

Balanced cash drawer at the close of each shift

Operated debit and check machines

Maintained thorough knowledge of store merchandise and sell store credit cards

Solved billing problems and answered customer inquiries

Managed backup inventory ordering and shelf stocking

Handling exchanges and returns

Stayed current on available products, store promotions and customer service policies so customers can have a better shopping experience

EDUCATION

2005-2012 Abeokuta Girls’ Grammar School Onikolobo, Nigeria Humanities

2014-2017 Federal college of Education Abeokuta, Nigeria NCE

2023 First Aid Certificate Vancouver, BC

2023 in view University of Canada West Vancouver, BC BSC COMMERCE

ADDITIONAL SKILLS

Data Entry Excellent knowledge of point of sale (POS) touch screen register and vigilant in cash handling Communication Good verbal and written skills

Languages Fluent in English, Yoruba

Computer Internet, Sales force, MS Word, Excel and Power Point PERSONAL INTEREST

Interest: Athletes, Networking, Exploring new technology environment, and reading novels.

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