James Jackson

**** **** *** ****

Columbus, OH **213

adyssb@r.postjobfree.com - Ph. - 614-***-****

PROFESSIONAL SUMMARY

Service professional with strong background in Warehouse Logistics leading teams of 20+ employees. Skills include demonstrated competency in general management, human resource issues and investigations, relationship building, staff supervision, training and development, program development and implementation, policy and procedure development, and quality control. Possess the ability to perform in various work settings using strong management skills while demonstrating leadership, innovative problem solving and excellent interpersonal skills.

PROFESSIONAL EXPERIENCE

LeadPoint - Onsite Manager - Hebron, OH 1/2023 - Present

● Conducted daily pre-shift meetings with staff to review daily workflow and level-set assignments for staff.

● Met daily with Customer Representative to discuss daily plan and workflow for the day. ● Manage warehouse in compliance with Leadpoint’s policies and vision

● Oversee receiving, warehouse, distribution and maintenance operations

● Ensure assigned space is utilized in the most efficient manner while ensuring the safety of all employees.

● Establish and maintain productivity targets while ensuring they are achieved and all warehouse processes run smoothly, promptly and safe.

National Freight Industries (NFI) - Operations Manager - Columbus, OH 4/2022 - 1/2023

● Ensured the safe, clean and efficient operation of the warehouse to meet service standards. ● Provided direct supervision to all Warehouse Supervisors.

● Ensured compliance with both internal and external SOPs.

● Reviewed training programs to ensure maximum effectiveness for all personnel. ● Made recommendations to the General Manager to improve warehouse operations. ● Implemented an appropriate performance evaluation system for recommending promotions, wage increases and terminations.

● Responsible for the management of all equipment.

● Coordinated the maintenance of all equipment with the local vendor.

● Supervised all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.

National Freight Industries (NFI) - Operations Supervisor - Columbus, OH 6/2020 - 4/2022

Develop and implement shipping and receiving work schedules and assignments to ensure effective and efficient operations to meet goals.

● Provided direct supervision to warehouse personnel matching skill and background of personnel to work required.

● Supervised all inbound and outbound shipments to ensure they are carried out in a timely fashion. ● Ensured all equipment was utilized in the most efficient manner.

● Partnered with other leaders to balance and ensure appropriate levels of staffing in various areas. ● Drafted and submitted daily end-of-shifts reports to Operations Manager

● Worked closely with upper management to develop initiatives, programs and strategies to improve daily operations and other work programs.

● Worked with management and human resources to resolve employee relations issues & concerns. ● Conducted the daily pre-shift meeting to discuss previous shift productivity.

● Assisted in developing training programs to motivate personnel for increased effectiveness.

● Ensure employees completed a daily pre-flight and reviewed them daily.

● Supported all safety programs and OSHA compliance to ensure a safe work environment for all employees.

Geodis – Operations Lead - Lebanon, TN 2018 - 6/2020

Responsible for leading and coaching 20+ team members in production, quality and safety, and ensuring timely distribution of product to the customer.

● Manage volume, order and store count for RFL and transfers.

● Assist loaders and pickers to ensure cut times are met.

● Resolve issues using analytical skills and research through the WMS.

● Utilize inventory and task coordinator experience on a daily basis to maintain a steady work flow.

DSW Warehouse Inc. / Shoe Metro – Receiving Lead - Columbus OH/ Lavergne, TN 2013 – 2018 Responsible for pre-shift meetings and assigning appropriate tasks to associates to include processes were adhered to.

● Managed Fill out master trailer sheet, DC to FC sheet, pallet status and inbound reports ● Proficient in the use of WM and LM Computer Systems and all parts of the replenishment of Master Pack.

● Ensuring clerks are cube scanning all MP’s, checking Sku Master Flags are on all receipts to make sure they are flagged properly and changing flag if incorrect also performed random audits on doors to validate receipts were processed correctly, palletizing was correct and complete, ensuring all issue cases were addressed.

● Assigned team members to cleaning tasks and maintained cleanliness of work areas including rack areas, main aisle and under West mezzanine.

● Certified on all equipment within the warehouse.

Hutton Communications – Inventory Control Supervisor - Columbus, OH 2013 - 2013

Responsible for Supervising 15+ employees for Inbound and Outbound loading docks as well as creating and ensuring reports for Samsung and General Dynamic equipment were kept current.

● Proficient in the use of WMS and JDE Computer Systems.

● Demonstrate best judgment when issues arise regarding equipment orders and delivery. ● Provide effective and timely resolution of a range of customer inquiries.

● Strive for one-call resolution of customer concerns regarding cell phone tower equipment. ● Maintained a positive and cooperative tone with both customers and coworkers.

● Performed monthly inventory audits to maintain an accurate inventory.

Speed FC Pataskala – Inbound Supervisor - Columbus, OH 2010 - 2013

Responsible for supervising 15+ employees to ensure the fulfillment of orders from ecommerce direct retailers and performing mission critical assignments to assist with carrying out company’s mission of providing flexible solutions, responsive processes and high-performing services.

● Created and maintained scheduling of all inbound carriers.

● Developed daily and weekly plans to meet all client compliance expectations. ● Tracked department productivity and accuracy of orders.

● Utilized Warehouse Management Systems and RF Scanners to perform daily tasks. ● Managed all activity surrounding the loading and unloading of trailers.

EDUCATION

Corrections Training Academy – Orient, Ohio

Lorain Admiral King – Lorain, Ohio HS Graduate – 1983

United States Army (1983-1992)

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