Customer Service Representative
Resume:
MICHAEL W.N. VENTUS
Cincinnati, Oh
***************@*****.***
SKILLS:
● Effective communication and interpersonal skills
● Detail oriented and well organized
● Able to operate a pallet jack and forklift
● Dependable, flexible and adaptable with a strong work ethic WORKS EXPERIENCE:
Spectrum
09/24/22
● Billing Agent
● Answer inbound calls to assist with Billing inquiries
● Upgrade and downgrade internet and TV packages
Mauser Packaging Solutions.
06/15/20 - Present
● Utility Operator for can manufacturing company.
● Duties were to load can lids and bottom ends into feeders to complete can formation, clean work areas, and keep lines running smoothly for production.
Worldpay
12/2018 - 06/2020
● Inbound Call Center Financial Advisor to various banks and their customers to service their banking inquiries and needs.
Citibank, Florence, KY 12/2013 – 5/2016
Customer Service Representative
● Provided superior customer service by answering customer telephone inquiries relating to credit cards, checking accounts, savings accounts, and ATM issues
Woodward High School, Cincinnati, OH – High School Diploma
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