Assistant Manager Customer Service
Resume:
Amanda Echols PRSS.
Phoenix, AZ *****
adysrp@r.postjobfree.com
I am actively seeking the chance to showcase the skills I've acquired in various variety of job experiences. I'm searching for a suitable position and eager to find my perfect match in order to utilize my certifications, field experience and training.
Authorized to work in the US for any employer
Work Experience
Recovery House Manager/Driver/Front Desk
Desert wellcare behavioral center - Phoenix, AZ
March 2023 to Present
Monitor House regulations and rules.
Responsible for driving clients to and from center, grocery shopping, 12 step meetings, medical dosage centers, to and from clients jobs and food pantry. Peer to peer mentoring.
Maintaining positive image, providing positive message and outlook for clients and future goals. Independent counseling.
Incharge of sign in sheets for center, breathalyzer tests, temperature logs, basic sanitation, ordering lunch, client counts, picking up office supplies, break time monitor, office phone lines and general cleaning.
Recovery House Manager
Mireille Wellness Center - Phoenix, AZ
August 2022 to March 2023
Responsible for the overall program of the home with adults working though addiction and substance use. Mentoring peer to peer.
Driving Clients to and from the center, medical appointments, outreach, shopping days and for medical dosing.
Keeping chore chart and basic house keeping.
Assistant Manager
Westside Janitorial - Goodyear, AZ
May 2021 to July 2022
Achieved assistant manager position. Incharge of transportation, routines and organizing teams. As assistant manager of nightly commercial cleaning, I was the keyholder of 7 contracts including urinalysis', medical imaging, urgent cares, medical offices, rehabilitation clinics, hospices and kidney dialysis. Sanitation and Sterilization procedures of equipment, waiting rooms, exam rooms, restrooms and offices Supervised 2 employees.
Instacart Shopper/Driver
Maplebear Instacart - Phoenix, AZ
December 2020 to May 2021
Delivering groceries in a timely manner.
Locating correct items and replacing any insufficient items. Keeping excellent rating with customers.
Line Cook/Prep Cook
Even Stevens Sandwiches - Peoria, AZ
March 2019 to November 2020
Keeping temperature logs, prepping meats and salads with proper weights and dates. All closing procedures in timely manner.
Allergy awareness and safety precautions
Following recipes in the kitchen for signature dishes. Proper sanitation and refrigeration. Cleaning oven hoods, Ovention machine, cutting boards, utensils, pie trays and work station. Maintaining low ticket times.
Title 4 Liquor certificate.
Food handlers certificate.
Housekeeper
Motel 6 / Studio 6 - Glendale, AZ
April 2018 to March 2019
Time card clock in/out, self start,stock cart based on daily chart of 25-30 assigned rooms. Pre-stock all supplies for each room. Fill bottles with proper solutions,Keep a fast paced schedule. Stay busy with timed cleaning routine to complete all the rooms. Trash detail around property if needed. Report any damage to walls,doors or furniture. Snake toilet and drains if nessecary. Report any improperly working fixtures,televisions, ac units & replace remote batteries. End of day procedures. Collected linen to laundry room. Fold and stock all covers, linen and towels. Education
High school diploma
Deer Valley High School - Glendale, AZ, US
January 2000 to August 2004
Skills
• Mentoring (1 year)
• Addiction counseling (1 year)
• Commercial cleaning (1 year)
• Customer service (10+ years)
• Inventory control (1 year)
• Multi-line phone systems (1 year)
• Stocking (10+ years)
Certifications and Licenses
First Aid Certification
Infection Control Certification
June 2023 to Present
CPR Certification
Peer Support Specialist certification
Present
HIPAA awareness for mental health
Contact this candidate