RAMU NEELAKANTAM

adysr5@r.postjobfree.com

+1-647-***-****

Toronto, ON M4C 5L7

8

YEARS’ EXPERIENCE

LEVEL & TYPES

Functional

Regression

End to End

Deployment

Go Live

COMPETENCIES

Desktop Apps

Web Apps

DOMAINS

Healthcare

Audit

Banking

Insurance

PROFESSIONAL SUMMARY:

UiPath (UiARD) Certified and Experienced Automation Engineer with a demonstrated history of working in the financial, Insurance, Health Care services industry. Skilled in Requirements Management, Process Automation, Agile Methodologies, and Project Management.

Experience in Automation tools like Blue Prism, UiPath using UiPath Could (Orchestrator, Task Capture, Test Manager, Action Centre, Automation Hub, Insights, OCR, Document Understanding, Machine learning) with relevant technical or Process analysis, design, and development experience and understanding of workflow-based logic and hands-on experience with RE-framework.

Worked closely with solution architect to prepare Process Definition Document (PDD) and Solution Design Document (SDD) and educated SMEs to work with BOTS in production.

Successfully automated the business processes using UiPath with the attended and unattended bots. knowledge in designing User stories, creating Test Scenarios, Test Cases.

Identifying technical requirements to facilitate design, development, testing and ongoing support of application, cloud, and on-premises infrastructure.

Excellent communication, leadership, and interpersonal and presentation skills with proven abilities in resolving complex software/application related issues. Ability to work independently and to manage several assignments simultaneously to meet deadlines.

EDUCATION

Master’s in information system technologies information assurance from Wilmington university, DE, USA - 2017

Bachelor of Pharmacy from Jawaharlal Nehru Technological University, Hyderabad-INDIA - 2012

TECHNICAL BACKGROUND

PROGRAMMING LANGUAGE

C#, .NET

Visual Basic

Azure

Tableau

PROJECT METHODOLOGIES

Agile

Kibana

Service Now

Jira

Confluence

Shibumi

Bitbucket

TEST TOOLS

UI Path

Automation anywhere

Blue Prism

Microsoft Visual Source Safe

Team Foundation Server

OPERATING SYSTEMS

Windows Server 2003/2008R2/2012, Windows 7,8,10,11

CAREER OVERVIEW

eHealth Centre of Excellence – Toronto

Aug 2022 – Present

Role: RPA Developer (UiPath)

The eHealth Centre of Excellence (eCE) develops, implements, and advances digital health tools and services – such as

eReferral, eConsult, Virtual Care, Patient Forms, EMR Tools & Coaching, and Automated Solutions – to better serve clinicians

and patients across the province. We advocate for the continued and improved use of technology to enhance the connection

and secure information-sharing between all clinicians in the patient’s circle of care, as well as communication between

clinicians and their patients

Main Responsibilities:

Participate in analysis of business processes.

Worked closely with business users in identifying and defining the requirements and analyse them.

Analyse the feasibility of existing process suitable for automation.

Worked with Business Teams to create PDD, review, and maintain automated solution documentation.

Solid design, coding, testing, deploying, and maintaining the robots using UiPath.

Ensure business needs are understood and design solutions meet business requirements.

Create and document test procedures and scenarios for the pre-UAT phases.

Provide support and guidance on various Electronic Medical Record (EMR) and other digital health technology issues and tool development.

Make recommendations regarding a broad range of Quality Improvement initiatives, including the development of tools for future EMR enhancements.

Facilitate meetings to coordinate the program team, give direction on project work, and receive updates on project status.

Be an active and visible coach to clinicians and stakeholders, create and enable reinforcement mechanisms and celebrations of successes.

Apply a structured change management approach and methodology for the “people side of change,” resulting from projects and change efforts.

Used RE framework for developing the unattended robotic bots using UiPath to automate business process

Handled exceptions using Try-Catch activity

Handled the execution of project in UiPath Robot.

Implemented End to End Robotic Process Automation using UiPath

Configured the Bots and deploying process and scheduled the jobs in UiPath Orchestrator

Worked with Test teams during UAT phases to fix assigned bugs

Efficiently handled monitoring and troubleshooting the studio environment through Orchestrator

Environnent : RPA, UI Path V 2021.10.9, JIRA, Confluence, Bitbucket, TFS

Planit Software Testing – Hyderabad - India

Feb 2020 – June 2022

Role: RPA Engineer (UiPath)

The Royal Automobile Club of Western Australia is a motoring club and mutual organization, offering motoring services and advice, insurance, travel services, finance, driver training and exclusive benefits for their members. RAC mainly focusing on the insurance claims automated using UIPATH which is an RPA tool

Main Responsibilities:

Participate in analysis of business processes

Develop UI Path automation processes using Studio and Orchestrator

Develop new processes/tasks/objects as required in UI Path

Develop and maintain ‘As-Built’ Solution documentation

Perform code reviews to identify potential issues.

Perform unit testing and troubleshoot coding issues.

Provide support during systems integration testing.

Provide knowledge transfer and create/update technical documentation.

Provide coordination in release and change management processes

Monitor and maintain intelligent robotic process automation environments and platforms in UAT and production environments (daily basis checking whether env is up and running). Then checking if all automations deployed in production are running fine or are there any anomalies detected in any processes. If yes, reporting those to the client and taking respective measures to bring it in the right working mode.

Checking logs and provide as per client requirement.

Environment: RPA, UI Path V 2022.4.3, 2021.10.2, 2019.4, JIRA

Vitas Healthcare- Florida-USA

Jun ‘19– Nov ’19

Role: RPA Data Architect (UiPath)

Vitas Health care is the nation’s leading provider of end-of-life care. Operating 48 hospice programs in 14 states and the District of Columbia. Vitas can help patients and their families seeking hospice and palliative care in the face pf terminal illness.

Main Responsibilities:

Responsible for analysing business processes and identifying/implementing automation solutions.

Responsible for producing supporting documentation to transition the process into next stage of delivery and bringing understanding of business process/robotics to support development/testing during delivery.

Design and develop robotic process automation solutions

Analyse business process and identifying automation opportunities and assess automation feasibility.

Analysing, understanding, and documenting the business processes in detail where required.

Develop AS-IS and TO-BE process flows

Can work across multiple projects to help architect solutions for those teams.

Understanding of when Artificial Intelligence can be leveraged

Environment: RPA, UI Path V 2019.4, 2018.3.1, V2018.2, Visual Studio 2017, Service Now

KPMG - Montvale, New Jersey-USA

Jan ‘19– May '19

Role: RPA Automation Engineer (UiPath)

KPMG International Cooperative is a multinational professional services network, and one of the Big Four accounting organizations. Seated in Amstelveen, the Netherlands, KPMG is a network of firms in 147 countries, with over 219,000 employees and has three lines of services: financial audit, tax, and advisory.

Main Responsibilities:

Identifying and designing business processes for automation

Setting up, testing, and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error

Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations

Producing process documentation to outline mistakes and successes and refine processes going forward

Work with Market Analyst, SME on process classification and viability

Seek and build relationships through assignments on individual efforts to enhance delivery and to better understand, identify, and work through issues across efforts. Effectively escalate within Project teams, direct and indirect leadership when issues arise.

Participates in CoE & vendor lead trainings with stakeholders.

Environment: RPA, UI Path V2018.3.1, V2018.2, Shibumi

Change Health Care - Nashville, Tennessee-USA

June ‘17 – Dec ' 18

Role: RPA Developer (UiPath)

Change Healthcare is a provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers, and patients in the U.S. healthcare system. The name also refers to a company founded in 2007 which subsequently became part of the current conglomerate.

Main Responsibilities:

Responsible for the creation and execution of the Process Definition Document (PDD) and the Solution Design Document (SDD).

Responsible for the solution design, development, testing and Go Live for an assigned RPA initiative.

Delivers RPA analysis to RPA Demand/Change Lead, answering any questions and completing additional analysis if requested

Creates and obtains signoff on Process Definition Document from SME and Business Leaders

Works collaboratively with Developers in all above activities including PDD (Process Definition Document) development and SDD development and execution including creation of delivery estimates for all assigned activities

Creating and documenting test procedures and scenarios for pre-UAT phases supporting the operational teams during UAT and rollout phases.

Provides Go Live and hyper care support, evaluating live robot and focusing on configuration-related issue resolution

Involved in End-to-End development of Business Process using Robotic Process Automation.

Analyzing the user stories and breaking up the user stories into sub-task with estimation.

Environment: RPA, UI Path V2018.3.1, V2018.2, SQL Server, Visual Studio2017, CA Agile

ALLEGIS SERVICES INDIA PVT.LTD-IN Aug ‘12 – June '14

Role: Programmer/Analyst

Allegis Services (India) Private Limited is a Private incorporated on 16 February 2005. It is classified as non-govt company. It is involved in Legal, accounting, book-keeping, and auditing activities; tax consultancy; market research and public opinion polling; business and management consultancy

Main Responsibilities:

Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.

Analyze and assess existing business systems and procedures.

Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.

Research, identify, analyze, and fulfill requirements of all internal and external program users.

Recommend, schedule, and perform software improvements and upgrades.

Generate statistics and write reports for management and/or team members on the status of the programming process

Environment: Silverlight, ASP.NET, C#, SQL Server 2005, Windows XP

QUALIFICATIONS

2017 - SCRUM study - Scrum Fundamentals Certified – 598996

2017 - Scaled Agile - Safe for Teams Course (4.5) - 989*****-****

2017 - RPA Level 1 – Foundation Training

2017 - RPA Level 2 – Orchestrator 2018.3 Training

2017 - RPA Level 3 – UI Path Advanced Training

2018 - RPA Developer Advanced

2018 - UI Path Business Analyst

2021 – Automation anywhere Certified Advanced RPA Professional (V11.0)

2021 - IBM Developer Skills Network, Build Your Own Chatbots

2021 - Certificate of Completion Cert Prep PMI Agile Certified Practitioner PMIACP

2021 - RPA: Automation Anywhere IQ Bot

2021 - UiPath Certified Advanced RPA Developer v1.0 certificate

2023 - UiPath Document Understanding

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