Customer Service Administrative Assistant

MALACH CAMPBELL

646-***-**** ************@*****.*** www.linkedin.com/in/malachdorell

STATEMENT

Proactive individual with exceptional leadership and customer service skills, bringing 5 years of experience in food service, 2+ years customer service, and 4+ years in video & film production. Certified with a NYS Food Handler ’s License. Can work incredibly well under pressure while embodying a high level of professionalism, organization, and passion. Seeking a client services related position with opportunities for advancement. EXPERIENCE

FOOD SERVER/WAITER

Fort Defiance, Brooklyn, NY June – December 2022

• Maintained friendly attitude while serving brunch and dinner guests in a fast-paced dining setting

• Assisted manager and hosts by greeting, seating, and thanking guests

• Performed consistent check-ins with patrons to ensure satisfaction and address complaints swiftly

• Swept and mopped back-of-house and front-of-house FOOD RUNNER/EXPEDITOR

Mel’s, Manhattan, NY February – May, 2022

• Ensured food orders were correct before serving to guests

• Worked in an incredibly fast-paced, crowded environment

• Displayed enthusiasm and knowledge about the restaurant’s menu and products

• Communicated with waitstaff and chefs about which tables to attend and serve BARISTA/SERVER/CASHIER

Fort Defiance, Brooklyn, NY September – December, 2021

• Quickly and efficiently prepared and served coffee, beverages, and food to customers

• Placed orders and processed payments using Square POS system

• Assisted 50+ daily customers with checkout/cash handling; answered outstanding questions

• Cleaned and sanitized work areas, utensils, and equipment PREP COOK

Jam’it Bistro, Brooklyn, NY June, 2019 – August, 2019

• Quickly diced, trimmed, and julienne vegetables while taking care to minimize waste

• Packaged, labeled, and stored ingredients in correct areas, checking dates regularly

• Responsible for cleaning, organizing, and closing the restaurant

• Provided constantly strong customer service from order to delivery EDUCATION

Bachelor of the Arts Bennington College 2017 – 2021 High School Diploma LaGuardia High School for the Arts 2013 – 2017

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