Charlie Edmondson
*** ****** ****** **** *****, Indiana 46806 260-***-**** adysq5@r.postjobfree.com
Summary of Qualifications
Adaptable skilled individual with a strong ability in client assessment and planned development along with an empathetic positive attitude, good communication skills and the ability to work independently or with others.
Professional Experience
Case Manager Jan 2020- Aug 2021
DOCKSIDE SERVICES Fort Wayne, Indiana
●Implemented case management services to facilitate case plans to assist families
●Provided on-call services to clients up to 24 hours per day, 7 days per week
●Provided documentation of clients’ treatment plan goals and interventions
●Participated in referral related meetings that included court, school, CFTM meetings, etc
Fatherhood Engagement Worker Nov 2016- Nov 2019
SCAN Fort Wayne, Indiana
●Assisted households with addressing both physical and mental health needs for all family members
●Provided case management to coordinate services in the most respectful and least intrusive manner
●Connected fathers with all of the resources necessary to meet their family’s needs
●Attended DCS meetings and court hearings, using agency approved testimony protocols
●Provided office, community, or home-based supervised visitation based upon DCS referral
CUSTOMER SERVICE REPRESENTATIVE July 2012 - June 2015
ALLEGRA DIRECT Troy, Michigan
●Provided information regarding Blue Cross Blue Shield of Michigan Health Care
●Assisted customers with questions regarding billing, health plans and policies
●Helped with medical health care enrollment and processing medical claims
FAMILY CASE MANAGER July 2005 - June 2010
DEPARTMENT OF CHILDREN'S SERVICES Fort Wayne, Indiana
●Performed needed assessments to determine treatment options for individuals evaluated as abused/neglected or referred by law enforcement
●Provided expert testimony in Juvenile and Criminal Court of Law concerning the needs of those assigned to caseload
●Prepared and submitted pre-dispositional, dispositional and progress reports to the courts
●Monitored treatment plans of contractual service providers to determine consistency with case plan
Education
Bachelor of Science - Criminal Justice Taylor University