Maria Rubio

***** ****** ****

Apple Valley, CA *2307

760-***-****

adyspv@r.postjobfree.com

OBJECTIVE:

As a Bilingual Medical Administrative Assistant, I utilize my knowledge in all aspects of medical receptionist, front/back-office support. I possess a strong medical background with a proven track record of patient satisfaction. My objective is to utilize my current skills in an environment that encourages growth and further development.

Bilingual in Spanish and English

EXPERIENCE:

Maximus, Remote

Fact Finder (September 2021 – Present)

Review employer protests of unemployment claims for potential eligibility issues

Make outbound calls as needed to interview employers for information verification to resolve any noted issues and discrepancies

Determine protest status, and process claims with confirmed eligibility issues for potential adjudication and determination by the California Employment Development Department

Document employer interactions, along with actions taken to supplement case notes

Collaborate with subject matter experts to address unique issues

2020 – 2021 Covid Vaccine Center/ Community Outreach Coordinator Victorville, CA

●Set up tables, consent forms, computer, walkie talkie.

●Assist walk-in patients with registering for an appointment.

●Temperature check at door

●Enter accurate data into computer.

2009 – 2020 Ogawa Hearing Aid Service Torrance, CA

Administrative Assistant

● Durable medical equipment sales

● Schedule appointments

● Verified patient insurance and follow up calls with insurance

2007 – 2009 Alexander Hearing Services Torrance, CA

Medical Administrative Assistant / Community Outreach Coordinator

● Field Marketing

● Schedule appointments

● Verified patient insurance

● Durable medical equipment sales

● Generate new patients

2000 – 2007 Top Team Realty Hawthorne, CA

Property Manager

● Renting vacancies in the building

● Writing receipts

● Making sure maintenance is done

● Collecting tenant rent payments

● Setting appointments to fill out contracts and pest control spraying

EDUCATION: 2006 – 2007 Everest College Gardena, CA Medical Administrative Assistant

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