Patient Accounts Data Entry

LISA A. HEDIN **** Dickens Drive - Oconomowoc, Wisconsin 53066-4316

Phone: 262-***-**** - Email: ************@***.***

OBJECTIVE: A position which will challenge me by utilizing my collective work and life experience.

COMPUTER: Windows XP Professional, Excel/Word; WordPerfect 6.1,, ICS (UNIX), IBM AS/400,

Medical Manager Flex System, Medisoft Billing Software and Dynamics

RECENT WORK EXPERIENCE (Including Self-Employment)

My Path Companies – Oconomowoc, WI October 2017-May 9, 2023

Title – AR Billing Specialist – Responsible for reviewing/auditing accounts, billing for residential services, day services and Respite care for adult disabled for 3 companies under corporate umbrella and ABA therapy for disabled children for 1 company . Filed original claims and & filing corrected claims to Wisconsin Medicaid programs which include Forward Health, Care WI, MCFC, Community Care, Lakeland and Inclusa as well as commercial insurance carriers. Also responsible for analyzing payer accounts and reviewing received payments, as well as the training of new employees and training of new supervisor. Coordinated with IT personnel in the automation of billing for the 4 same related companies, which resulted in speeding up claims processing and AR collections.

Joints in Motion – Pewaukee, WI - June 2017-September 2017

Title - AR billing specialist- Responsible for reviewing accounts, following up with clients regarding balances, and checking status with insurance carriers. Left position due to offer from company closer to home.

Hedin Medical Billing, LLC – Austell, Georgia & Oconomowoc, Wisconsin – November 2001 – Present.

Title - Owner/Manager. Electronic filing of clients’ patient medical claims to Medicaid as well as private and commercial insurance carriers for clients specializing in Speech, Occupational and Physical Therapies as well as Psychological Serivces. Posting of payments and analysis of patient accounts, achieving a consistent 90% rate of client claim collection within 30 days of filing. Verification of coverage for clients’ patients, status of claim follow up work, and counseling of patients on payment plans, collected payments and provider benefits verification. Began home-based business with single client, which grew in less than 16 years to 11 clients before reducing it down to 4 clients at present, all attained on referral from existing clientele. This business at present only requires about 6 hours per week of my time.

Took time off to have and care for baby son and to have another baby– January 2000 – November 2001

Atlanta Ears, Nose, & Throat, Inc. - Atlanta, Georgia. May 1999 – January 2000.

Title: Insurance Follow Up Representative. Analysis of accounts, correction of posting errors, and

receivable collection from both patients and insurance companies. Reduced outstanding patient by

over $1 Million during tenure at six physician regional office serving Cobb County.

Foot & Leg Health Care Specialists - Austell, Georgia. June 1998-May 1999.

Title: Patient Accounts Specialist. Full charge customer billing, collections, and insurance reimbursement. Highly effective in reducing long-term receivables, and efficient in the timely turnover of current patient accounts for multi-physician podiatry practice operating throughout Cobb County, GA. Account reconciliation, oversight of related data entry by clerical staff, patient relations, referrals to collections, and other related duties performed as well.

Took time off to have and care for baby son – Feb. 1998 – June 1998

Performed temporary assignments in and around Marietta, Georgia – July 1997 – Feb. 1998

Coloplast, Inc. (10/97-2/98) – Credit analyst position, performed A/R sub-ledger review, prepared aging

schedules, sales analysis, account status reports. Forged close relationships with customers, sales staff, and department management. Recognized for productivity, outstanding positive customer interface, and

marked reduction of A/R balance in assigned area of accounts.

Peachtree Hematology & Oncology, P.C.- Atlanta, Georgia. Jan. 1995 – July 1997.

Title: Patient Accounts Manager (worked on contract/consulting basis from June 18-July 3, 1997). Resourceful, full-charge customer billing, Accounts Receivable administration and insurance company mediations in highly reputed practice with $7+ Million in annual receipts. Collections referral, customer account audits, A/P & Cash reconciliation, bank deposits, and training of office personnel. Recognized for advanced technical ability and persistence. Maintained 80 percent account currency level.

EDUCATION

University of Georgia - Athens, Georgia. B.B.A. Program, Mangement. September 1985-June 1989.

Coursework completed through Junior year.

Gainesville College - Gainesville, Georgia. Arts & Sciences Core Curriculum, September 1984-1985.

REFERENCES: AVAILABLE UPON REQUEST

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