Customer Service Representative

Nicholas Miera

Ogden, UT * ***** 385-***-**** * *********@*****.***

SUMMARY

Detail-oriented Paralegal with exceptional writing skills in drafting briefs, legal memorandums, motions, drafts of appeal, and correspondence. Collaborate with a diverse range of personnel from varying departments, whilst being able to meet deadlines. Experienced in working with diverse populations with Spanish speaking customers. Efficient typing skills at 80 WPM. Working knowledge of Microsoft Suite SKILLS

Analysis

Legal Databases

West Law

Time Management

Interpersonal Relations

Leadership

Proficient in Spanish

Inventory

Customer Service

WORK EXPERIENCE

Prepared legal documents.

Researched relevant legal materials.

Evaluated information related to legal matters in public or personal records. Ensured that daily production quotas were consistently met. Trained new associates on pertinent production processes. Verified that all manufactured products conformed to industry/federal standards. Negotiated deals with clients and maximized company profits. Resolved ongoing customer disputes.

Dealt with competing priorities, ensuring that due diligence was executed to the satisfaction of existing and prospective clients.

EMPLOYMENT HISTORY

Production Associate Autoliv Ogden, UT 5 years

Customer Service Representative Focus Services Ogden, UT 1 year EDUCATION

BA History University of Utah Salt Lake City, UT

Paralegal Certification Weber State University/Center for Legal Studies Ogden, UT

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