Customer Service Quality Management
Resume:
JULIE OFFICE / A. WAREHOUSE STOVALL SPECIALIST
CONTACT
**********@*****.***
PROFILE
Meticulous professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to fill the vacancy at your company successfully. Frequently praised as industrious by my peers, I can be relied upon to help your company achieve its goals.
SKILLS
• DISTRIBUTION &
WAREHOUSING
• INTERACTIVE
COMMUNICATION SKILLS
• MATERIALS MOVEMENT
• MICROSOFT EXCEL
• OSHA STANDARDS
• RECEIVING DUTIES
• SHIPPING FUNCTIONS
• TEAM LEADERSHIP
• FORKLIFT CERTIFICATION
EXPERIENCE
Shipping & Receiving Manager
Carolina Beverage Group, Roanoke, Texas
10/2018 – 01/2023
Conducted meetings to discuss results, shift and department goals, and workloads. Developed and implemented planning strategy, identifying methods and processes to increase productivity and efficiency. Directed inbound and outbound transportation operations, warehouse activities, safety performance, and coordination. Monitored inventory levels of products and materials in warehouses, including quality management. Supervised workers’ activities in receiving, storing, testing, and shipping products and materials. Forklift certification.
Shipping & Receiving Operator
NFI, Roanoke, Texas
02/2014 – 09/2018
Committed to delivering excellent customer service while working in a demanding environment. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Prepared work orders, bills of lading, and shipping orders to route materials. Responded quickly to meet customer needs and resolve problems. Forklift Certification References are available upon request.
EDUCATION
Dallas College
1993-2013
Completed my GED. In addition, I
completed college courses toward my
associate degree.
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