CRYSTAL TAAFFE

*** ******* ***. *****, ** · 630-***-****

adyskk@r.postjobfree.com

Experienced sales and customer service representative offering excellent skills in computer proficiency and telephone etiquette.

Hardworking, educated and willing to go the extra mile to complete any task. Pursuing a similar position where focus and dedication are highly sought.

EXPERIENCE

APRIL 2022 – CURRENT

ACCOUNT MANAGER, ADT Solar

Clearly communicated project steps to client from beginning of project to finish. Worked as liaison between departments to keep client projects moving forward. Kept accurate and detailed notes of all client interaction in salesforce. Successfully managed 125 accounts at a time, reaching out to every client weekly

JUNE 2019 – APRIL 2022

LEASING AGENT, Marquette Management

Obtained Illinois leasing license to meet company standards. Boosted property occupancy and resident retention to keep property between 94-98% occupied. Maintained closing ratio of over 60%.

JUNE 2016 – JUNE 2O19

LEASING AGENT, Home PRoperTies – RAM ManagemeNt

Toured the property with prospective tenants and provided great information regarding its key features. Worked as a floating leasing consultant between two different properties. Gained knowledge of lease-up properties

OCTOBER 2013 – JANUARY 2O19

SERVER & BARTENDER, IMPROV Comedy club

Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers. Trained incoming staff on restaurant practices, culture and procedures to maximize job satisfaction and productivity.

OCTOBER 2013 – JUNE 2O16

NANNY & HOUSEHOLD MANAGER, Privately employed

Cared for a young boy with Muscular Dystrophy and learning disabilities. Organized extracurricular schedules for classes, tutoring, doctor's appointments and provided safe transportation to different events. Worked with parents to develop and implement discipline programs to promote positive behavior.

EDUCATION

MAY 2010

ASSOCIATE DEGREE, College of dupage

Officer of student activities organization

SKILLS

Proficient in Microsoft Office

Yardi Software

OneSite

Salesforce

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