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Office Manager Customer Service

Location:
Washington, DC
Posted:
August 08, 2023

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Resume:

Cheneal Dorsey

**** ***** **

Frederick Maryland 21703 United States

Mobile: 240-***-****

Email: adyskh@r.postjobfree.com

Availability: Two weeks’ time frame

Job Type: Permanent, Internships, telework

Work Schedule: Full-time

Desired Locations:

Frederick, United States; Silver Spring, United States

Work Experience:

Office Manager

Genesis Treatment Services

1160 West Patrick Street

Frederick, MD

10/2022 - Present

Salary: $52,000.00 USD Bi-weekly

Hours per week: 71

Duties, Accomplishments and Related Skills:

Provide direct supervision to office assistant and security. Office manager is responsible for preparing all environmental/safety documents and conducts drill as required by CARF. Monitor and verify all payment collections at front office and deposit all daily collections to the bank. Prepare monthly management report as required by management team and participate in monthly management meetings.

Supervisor: Sharron Saleem 240-***-****)

Okay to contact this Supervisor: Yes

Case Management Assistant

Frederick Health Hospital

401 West Seventh Street

Frederick, MD

8/2018 - 10/2022

Salary: $46,000.00 USD Bi-weekly

Hours per week: 40

Duties, Accomplishments and Related Skills:

Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered.

Handling case assignments, draft service plans, review case progress and determine case closure.

Helping clients achieve wellness and autonomy. I was responsible for overseeing several clients at a time, ensuring information is accurate, preparing and maintaining case files, and keeping detailed records of available community resources.

Supervisor: Leigh Hunter 301-***-****)

Okay to contact this Supervisor: Yes

Certified Tech

Frederick Health Hospital

401 Seventh Street

Frederick MD

2/2006 - 10/2022

Salary: $40,000.00 USD Per Year

Hours per week: 72

Duties, Accomplishments and Related Skills:

Perform vital signs and recording ADL’s. Monitoring patients and recording change in behavior or vital signs. Providing customer service to the patient making them feel comfortable with their Treatment and care. Working closely with the nurses and doctors.

Supervisor: Parker 240-***-****)

Okay to contact this Supervisor: Yes

Education:

Southern New Hampshire University Manchester, NH United States

Bachelor's degree 8 / 2020

GPA: 3.0

Credits Earned: 160

Major: Healthcare Administration/Management

Frederick Community College Frederick, MD United States

Associate's degree 8 / 2017

GPA: 2.5

Credits Earned: 104

Major: General Studies Minor: psychology



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