GOLDA BARRAZUETA

**** ******* *** *****, ** ***** Cell #727-***-****

adyshv@r.postjobfree.com

OBJECTIVE:

I’m seeking a challenging and rewarding position in which I can utilize my bilingual experience and skills proactively. I’m fluent in Spanish. Searching for long term and stable work. My goal is to be the best that I can be.

EXPERIENCE:

12/15/2021 – 11/20/2022

BILINGUAL INTAKE COORDINATOR, COMPASS HEALTH SYSTEMS

- Confirmed and updated patient demographic information.

- Scheduled appointments for Psychiatric patients and assisted with medication orders. 6/01/2019 -9/18/2021

PROVIDER INTAKE AGENT, U.S. IMAGING NETWORK

- I answered calls from Medical Facilities. I took qualified patient and Doctor’s Medical and location information. Provided them with low cost MRI/CT Scan facilities throughout the U.S.

- I made calls to qualified patients offering them low cost facilities.

- Multitasking involved.

- I took a total of 120 to 180 calls, including Spanish calls. 10/01/2012 – 3/01/2019

PATIENT EMPOWERMENT ADVOCATE, LASER SPINE INSTITUTE

- I answered and made calls to potential as well as current patients that were seeking relief from back pain.

- Used multitasking skills to reach out and qualify potential patients.

- Had a total of 100 to 180 call that including Spanish calls. 10/01/2011 – 4/01/2012

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE, LINCARE

- I made calls to over 150 customers on the outbound automated dialer.

- Took information for requests, orders and complaints regarding CPAP equipment.

- I took 80 orders daily which included Spanish calls. 10/01/2009 -9/01/2011

APPOINTMENT SCHEDULER, CUSTOM CLIMATE CONTROL

- Made outbound calls to owners and managers of businesses to schedule appointments.

- Provided pricing for A/C units and services.

- Duties included faxing, emailing and data entry. 6/01/2004 – 1/01/2008

CUSTOMER SERVICE/APPT. SETTER, COVERALL CLEANING CONCEPTS

- I initiated, managed and coordinated accounts for various businesses.

- Attention to detail and multitasking were a must.

- I marketed primarily to the large number of Latin business owners in the Tampa Bay Area in need of commercial janitorial services.

EDUCATION

9/2008 – 5/2009

VETERINARY SPECIALIST ASSISTANT, U.S. CAREER INSTITUTE (ONLINE) 6/1980 – 6/1982

LANGUAGES AND CLINICAL PHYCHOLOGY, CATHOLIC UNIVERSITY (SOUTH AMERICA) 6/1972 – 6/1979

HIGH SCHOOL, WEST ISLIP HIGHSCHOOL (WEST ISLIP, NY) SKILLS

- Fluent in Spanish/English - Customer Service/Light Sales Skills

- Typing/Data Entry – 45 wpm - Microsoft software/Internet/ACT

- Salesforce Software

KEY CHARACTERISTICS

- Great Work Ethics - Trustworthy - Team Player - Animal lover

- Open minded - Friendly - Very reliable - Determined

- Punctual - Dedicated - Willing to learn

Contact this candidate