Physical Therapist Customer Service

Lindsey Vidmar 417-***-****

**** ***** ****** **, *********, WI 53083 ***********@*****.***

Highly motivated leader with 7+ years of experience in physical therapy and geriatric settings. Seeking to apply my leadership skills with seniors who need my driven attitude. The values I will bring are strong communication skills, deliver a gracious customer service experience, and an extremely level of detail.

-Professional Experience-

Director of Rehabilitation

Adaptive Rehab Sheboygan, WI (January 2021- current) Greenfield Rehab Sheboygan Falls, WI (December 2019 - April 2020)

● Lead a team of 4 direct therapists with responsibilities of +20 customers requiring intense physical, occupational, and speech therapy.

● Work cross functionally with 8 remote locations, doctors, nursing, social services, administration to exceed patient experience and satisfaction.

● Drove productivity expectations with the team which correlates to profit margin targets for the building

● Identified and lead short and long-term treatment plans for patients Rehab Care – 4 years Physical Therapist Assistant, Director of Rehabilitation Director of Rehabilitation (December 2016 - December 2019) Rehab Care Sheboygan Falls, WI

● Coordinated and supervised operations of the department including patient care conferences, staffing, and scheduling patient therapy sessions.

● Drove expectations to caregivers to enable a seamless transition from in-patient to previous standard of living. Physical Therapist Assistant (July 2015 – December 2016) Rehab Care Shawano, WI

● Orchestrated the therapy plan directly with the patient

● Actively assessed the patient’s performance and made on the job decisions to improve the patient’s development short- and long-term objectives.

-Education-

OZARK TECHNICAL COLLEGE, Springfield, MO May 2015

Associates of Applied Science

Major: Physical Therapist Assistant

UTAH STATE UNIVERSITY, Logan, UT May 2012

Bachelor of Human Movements

Major: Exercise Science

LARAMIE COUNTY COMMUNITY COLLEGE, Cheyenne, WY May 2007 Associates of General Studies in Science

-Technical Skills-

Proficient in Microsoft Word, Excel, Access, Outlook, and Power Point,

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