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Physician Assistant Customer Service

Location:
Tallahassee, FL
Salary:
$21-or more
Posted:
August 08, 2023

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Resume:

Selina Rhodes

**** ******* **.

Tallahassee, FL *2303

850-***-****

adysen@r.postjobfree.com

I have 5+ years of experience in office clerk handling confidential tasks as efficiently as possible. Proven managerial experience, where I have maintained high standards and achieved company goals. I am aiming to leverage my work experience and abilities into a managerial role at your company.

Professional Experience:

AHCA (OPS)

May 2023-Now

-Responsible for licensing activities associated with assisted living facility, adult day care center and family care home programs

-Responsible for analyzing, reviews, maintains and processes initial and renewal applications for ALF core trainer applicants.

-Responsible for assuring the necessary data is entered and tracked in VERSA and Laserifiche.

Gainwell November 2019- March 2023

Provider Enrollment Specialist

-Process Medicaid applications for in and out of state providers

Department of Health December 2016- July 2019

Regulatory Specialist II

-Have served as delegated authority for the Program Operations Administrator in the Board of Medicine Administrative Unit

-Respond to licensure renewal questions

-Verify CME requirements

-Process licensure status changes and reactivations; Military status

-Process 160hr volunteer renewal fee/ CME waiver

-Process Renewals for medical professions: MD, AA, PA, LL, ACN, TRN, PHC, and PPC

-Process refunds

-Maintain the MQA ZZZZ emails

-Area of Critical Needs updates

-Interpreting policies, laws and rules

-Process board meeting attendee credit into CE Broker

-Process Office Surgery Registration Updates

Department of Health November 2015- December 2016

Regulatory Specialist I

-Processed Physician Assistant Supervision Data Forms

-Processed Physician Assistant Prescribing License

-Processed Anesthesiologist Assistant Protocols

-Processed Anesthesiologist Assistant Financial Responsibility updates

-Processed Medical Doctor financial responsibility updates

-Responded to questions on locating patient medical records

Department of Health (Manpower) January 2015- November 2015

-Served as first line customer service-receptionist

-Redirected misdirected mail to other offices

-Processed office closures/relocations

-Processed Advanced Practice Registered Nurse Protocols

-Processed Medical Doctor Financial Responsibility Updates

-Scanned reports into the computer

Growing Room November 2010- January 2015

Lead Teacher

-Supervised two other teachers under me

-Monitored infants and preschool children

- Lead caregiver responsibilities for contacting parents if needed

-Provided the parents maximum level of satisfaction from their children

-Oversaw the children’s health and nutrition

Education:

-Rickards High School Tallahassee, FL Graduated in 2004

-Lively Technical Center Tallahassee, FL 2003-2004

(Certificates in Early Childhood)

Technologies: Microsoft Word, Department of Health Leids database, Department of Health Imaging Database-Axiom, CE Broker continuing education tracking database.

Industries: Telecommunication, Health Care, and Manufacturing

Skills: Communication skills: I have excellent written and verbal communication skills, confident and professional speaking abilities

Leadership skills: I promote productivity and quality standards, maintaining morale, and promote a positive workplace

Teamwork skills: I’m confidence, dependability, helpful, honesty, team-oriented

Problem-Solving skills: Active listening, creativity, decision making, and research

Managing Priorities: I complete important task, stay focus, and try to limit interruptions while working on important task. I take my time to complete each task to the best of my ability.



Contact this candidate