Customer Service Business Development

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Cheyenne Rimkavich Plainfield, IL 815-***-****

adyryv@r.postjobfree.com linkedin.com/in/cheyenne-rimkavich-702017218 Skilled and driven professional dedicated to developing and implementing strategies to enhance business procedures and promote corporate growth. Accomplished at utilizing distinguished communication skills to build fruitful relationships with staff, clients, and management which encourage productive operational environments and personal development. Proficient in meticulous project management, as well as overseeing staff administration, performance reviews, and risk assessment. Adept at training, onboarding, and leading staff toward goal achievement in accordance with relevant policies and procedures to ensure business development. Areas of Expertise

Customer Service

Operational Management

Staff Leadership & Training

Full Cycle Recruiting

Database Administration

Resource Control

Performance Management

Data Collation & Reporting

Risk Assessment & Control

Professional Experience

LAUNCH Technical Workforce Solutions- Oak Brook, IL Aviation Recruiter Feb 2022 – Present

Full cycle recruiter. Post positions, source for talent to fill our many aviation or industrial job opportunities. Help Candidates with less experience with a career path for them to obtain their future career goals, as well as highly experienced contractors. Create full submission packages as well as creating candidate resumes to send to the prospective hiring manager. Help candidates get through their compliance paperwork needed for which client they are going to work for and stay on top of my book of business. Keeping close contact with candidates tracking, on payroll and hot leads. Keep up with payroll and ensure contractors are getting paid. Handling any situation goes on with ease. Attend team meetings for new jobs opening/closing and news going on with clients and the company itself.

IKEA Customer Fulfillment, Baytown, TX - Promoted through positions of increasing scope and responsibility advancing from role as General Laborer to assuming role as Safety Coordinator. Safety Coordinator & Recruitment May 2021 – September 2021 (Left TX due to family emergency in IL) Direct recruitment and onboarding, as well as overseeing database administration for new hires. Create and implement safety plans and conduct regular safety observation reports. Educate employees on safety standards and expectations as well as safe machinery operation. Develop safety improvement strategies. Investigate onsite accidents and identify incident causes. Maintain procedural documentation and incident reports. Liaison between management and external safety agencies, such as fire and insurance personnel.

Supply Quality/Inventory Lead & Recruitment Jan 2018 – May 2021 Trained, onboarded, and managed new staff according to performance quality and customer service excellence expectations. Generated claim reports with collated proof such as photos, transport packaging slips, issue reports, and systematic inventory documentation. Assessed and reviewed inbound and outbound procedures to identify process improvement strategies and promote product excellence.

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Developed, implemented, and maintained troubleshooting guides, standard operating procedures, and comprehensive knowledge base to facilitate optimal operational procedures and build supply coordination department.

Recruited new employees, helped with onboarding, created their orientation schedule, took them on tours through building.

Irrelevant experience

COSTCO Distribution Center -Morris, IL November 2021 – December2021 (Seasonal) Desired to come back and assist with their new department related to online eCommerce. eCommerce Associate Track all orders and merchandise movements. Prepare products diligently and with urgency to be sent on time. Adhere to high safety and assurance standards. Met productivity goals on a reoccurring basis. Licenses & Certifications

Counterbalance, IVES Program, IKEA

Reach, IVES Program, IKEA

Order Picker, IVES Program, IKEA

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