Customer Service Front Office

Kristen E. Payne

513-***-****) ******@*****.***

Innovative hard-working and dedicated individual

Seeking work in an area where I can use my skills and experience. The skills, experience, discipline and knowledge I've gained has equipped me with diversity in skills and training. Which is essential in today’s job market.

Professional Experience

Nanny (2017-present) Indianapolis, IN

Child Care Provider (2013-2014)

Excel Center Indianapolis, IN

Provided care for children while parents attended class Concierge (02/201*-**-****)

Wood House Day Spa Fort Wayne, IN

Welcome guest who enters the spa.

Prepare guest for services by assisting them to the dressing room and explaining the flow procedure.

Maintain organization of changing lounges and service areas.

Ensure proper lighting and cleanliness.

Ensure laundry services are completed daily.

Childcare Coordinator (12/2008 - 5/2009)

Choices Inc. dba, Y.E.S. (Youth Emergency Service) Indianapolis, IN

Provided a structured daycare environment for children who were deemed Children in Need of Services (CHINS) By the Department of Family and Children

Healthcare Center Staff/House Parent (10/2007 – 6/2009)

Marion County Children’s Guardian Home Indianapolis, IN

1.Healthcare responsibilities included but were not limited to the following.

Medical in-take screening

General front office and customer service duties

2.House Parent responsibilities included but were not limited to the following.

Supervised a dormitory floor of 12 to 15 resident students (numbers varied daily)

General Housekeeping

Assistant Director/Daycare Teacher (2/2003-8/2005)

Heritage of the Lord Daycare Ministries

Fort Wayne, IN.

Responsibilities included but were not limited to the following.

Various administrative duties

Educational Instructor

Education & Contact Information

Muncie central H.S., Muncie, IN.

Indiana Wesleyan University, Marion IN.

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