Customer Service Sales Associate

Chris Hebert

Phoenix, AZ 480-***-****

adyrv5@r.postjobfree.com

Walmart-Service Delicatessen Associate 5/2022 to Present

Provide customer service for their deli needs. Oversee and manage stock and inventory. Assist the deli chef when needed while providing assistance for the bakery and meat departments. Preparing menu items including slicing meats, cheeses and custom sandwiches. Fulfill catering orders for our guests.

Fry’s/Kroger- Delicatessen Manager 5/2022 to 12/2022

Achieve sales and profit goals established for the departments while monitoring and controlling quality assurance standards. Direct and supervise all day-to-day functions, duties and activities for the deli department. Communicate company information to sales associates to meet or exceed company targets. Maintain proper scheduling for customer assistance to meet sales volumes throughout the day. Train and develop new team members per company standards and procedures.

Home Depot-Electrical/Plumbing Sales Associate 5/2022 to 12/2022

Consult with customers by identifying the correct tools and materials for their project needs. Work with contractors to acquire necessary supplies for commercial and residential jobs. Receive, inspect, stock and organize current inventories as needed.

Service Corporation International (SCI) Dignity Cemetery 3/2018 to 3/2022

Assist families in making funeral arrangements in selecting cemetery and mortuary services that meet their specific needs. Attended services and visitations for client families to foster relationships to ensure excellent services and develop potential referrals. Develop new prospects through presentations, working with major employers and businesses, client family referrals, highlighting services and benefits of pre-need arrangements.

MTY Brands (Kahala/Blimpie) Distribution Manager 8/2014 to 8/2017

Manage distribution related issues for multiple concepts and suppliers. Liaison to franchisees, concept teams, Area developers, purchasing and suppliers. Compiled reports to analyze usage, pricing and compliance. Supported purchasing during supplier transitions and new product launches. Coordinated distribution for new store openings in new yet not established markets.

MTY International/Kahala Mgt. Regional Director of Operations 1/2006 to 8/2014

Oversaw Blimpie Subs and Salads, Samurai Sams’s restaurants and additional brands as needed. Oversaw the implementation of co-branding the “eegee’s” brand with Blimpie Subs locations in the Phoenix area. Built out new locations including overseeing resales, hiring, developing business plans, marketing strategies, construction and product pricing.

Chris Hebert

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Blimpie of Phoenix Director of Operations 7/1995 to 12/2005

Oversaw the operations of restaurants in Arizona, Texas and New Mexico. Assisted in opening, hiring, coaching and training. Helped implement operational standards set by Blimpie International. Consulted franchise owners in all facets of business operations, productivity, efficiency, quality control, food costs and profitability. Developed business plans, marketing strategies, product pricing, distribution and customer service training to ensure the success of each franchise owner. Conduct monthly inspections to maintain corporate standards, policies and procedures. Forwarded written and verbal communication between franchise owners, Blimpie International, vendors and distributors. Developed locations and operational support from 25 to over 100 locations in Maricopa County, Arizona.

Military Experience

United States Air Force, Sergeant E-4, Honorable discharge 7/1979 to 2/1985

Performed preventative maintenance of teletype equipment and communications devices. Received a SCI (Special Compartmental Investigation) Clearance

Education / Training / Certifications

Swift Transportation Training Academy, extensive training to receive my Commercial Driver License (CDL).

Arizona Life Insurance License # 18787156, Arizona Real State License # SA67783000, Arizona Trust License, DPS Level One Fingerprint Clearance Card

Associate degree, Digital Electronic Technologies - Community College of the Air Force,

University of Maryland

Managerial Training Certification, United States Air Force-United Kingdom

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