Customer Service Set Up
Resume:
Jason La-Ray Lambert
** ****** *** • Amityville, NY 11701 •863-***-****• ************@*****.***
Profile:
Multifaceted information technology professional, experienced in network administration, data backups, desktop support and field work. A highly organized, energetic and efficient worker, possessing excellent customer service and project management skills.
Education:
CTU Online May 2017 - on Hold
Bachelors Cyber Security, Computer System Management
Hunter Business School, Medford, NY November 2011
Computer Repair / Networking Technician
Certification:
Comp TIA Net + Certified December 2018
Comp TIA A+ Certified November 2011
Skills:
Electronics:
Trained in AC/DC electronics, analog and digital circuits, semiconductor devices, amplifiers and power supplies. Hands on experience repairing and troubleshooting circuits.
Operating Systems:
Install, configure and troubleshoot Windows XP, Vista and 7, 8, 10, and 11 in both independent workstation and networked modes. Experienced with Linux, Mac OSX, Android OS.
Hardware:
Install and troubleshoot motherboards, processors, memory, expansion cards and peripherals for: PCs, Macs, laptops, Netbook, Android tablets, Smartphone, iPods, iPads and servers.
Software:
Install configure and troubleshoot Microsoft Office programs and anti-virus programs.
Working knowledge of Microsoft Office 2010: Word, Excel, PowerPoint, Access and Outlook, VMware.
Linux, Deban and some Kali Linux knowledge as well.
Networking:
Setup various network types using a combination of operating systems. Construct network cabling and wire computers for network access. Setup, test, and troubleshoot wireless access.
Technical Experience:
The Law Office of John Caravella P.C., Copiague, NY May 2013-present
Network Systems Administrator
●Troubleshoot and repair hardware and software for five office computers, on-site and remotely
●Provide weekly back-up of a 200 person client database
●Assist with client files and office administration as needed
Kustom Grade Solutions, Medford, NY November 2011-present
Computer/Network Consultant
●Troubleshoot, install and repair hardware including: desktops, laptops, printers and tablets
●Perform screen replacement on cell phones and tablets
●Run antivirus and/or malware software to improve computer speed and functionality
●Consult with customers about condition of current system and upgrade options
●Wire networked computers; test and troubleshoot networks
●Provide data and photo back-ups
●Ensure customer satisfaction
Corcoran Group, Watermill, NY May 2006-September 2009
Property Manager
●Set-up and broke down computer/technical equipment in residential homes, as needed.
●Provided basic home repair including: sheetrock, spackling, painting, gardening and power washing.
●Contacted and supervised contractors for specialized home improvement projects.
Townhouse Village pools, Hauppauge, NY March 2012-Sept 2014
Pool Tech
●Set-up and maintain complex pool.
●Properly maintain pools chemicals and kept the pool levels stable.
●Life Guard and gate keeper.
Cactus Cafe. Medford, NY October 2014-Sept 2015
Line Cook
●Clean dishes, sweep and mop the floor.
●Set-up and broke down dining room and outside eating area.
●Learned how to prepare, cook and severed Mexican food with speed and accuracy.
Wendy’s, Port Jeff Station, NY May 2006-September 2009
Crew, Cashier
●Took orders and served the food.
●Cleaned and maintain the dining area.
●Learned how to cook and severed fries, nuggets and salads.
●Learned how to break down food stations clean and maintain them and stock all foods in proper time sensitive locations.
OverStock Furniture, Copauige, NY August 2016-October2016
Web Support, IT Tech
●Creating excel documents with information of all inventory from an individual manufacture using formulas and formatting cells.
●Searching for product info and images either through Google search or manufacture website.
●Using clients web editor to upload pictures and edit website.
●Placing orders for clients for delivery and creating new client accounts.
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