Customer Service Representative

Maria Ehleriza Panuelos

*** ****** ***** ****, **** CA 94015

650-***-**** / *.*******@*****.***

Professional Skills

Active learning skills

Team Player

Quick learner

Attention to detail

Positive and friendly

Work History

Satellite Healthcare

CCHT (Certified Clinical Hemodialysis Technician)

July 2021 – July 2023

Key duties include processing dialyzers and maintaining accurate, legible and appropriate documentation according to company policy and procedures.

Water check, setting up machines, monitoring blood pressures, performing CPR and making bicarb/acid

Provide all facets of direct care to patients that are receiving dialysis treatments

Maintain integrity of sterile/clean fields while Nurse is performing catheter service

Davita Kidney Care

Patient Care Technician

August 2018 – April 2022

Provide health check up to designated patients under direct supervision of RN

Gathered and documented accurate health related information of patients

Monitor dialysis treatment on dialysis flowcharts

Manage and maintain dialysis machines from any disinfection

Walgreens

Customer Service Representative

November 2015 – March 2019

Education

Hemodialysis Training Program: Hemodialysis 300-Hour Training

2017

Northern California Nursing Academy

355 Gellert Blvd.,Suite #'s 101 & 279 Daly City, CA 94015

Bachelor of Science: Nursing

2004

University of Makati

J.P. Rizal Extension Brgy, West Rembo, Makati City, Philippines

Bachelor of Science: Medical Technology

2000

Manila Central University Edsa Caloocan City, Philippines

Certifications

Registered Nurse, Philippines

Adult First Aid/CPR/AED

Date Completed: 2023-07-07

Valid Period: 2 Years

Certificate ID: 0198805

References

Available Upon Request

Measuring Vital Signs/Injections

Patient Data Entry

Knowledge in Medical Laboratory Procedures

Patient Care

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