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Customer Service Team Members

Location:
Van Nuys, CA
Posted:
August 07, 2023

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Resume:

818-***-****

adyrsk@r.postjobfree.com

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Corel Draw

Rhino

Customer Service

Managing a team

Certification:Master course in Make-up &

Special Effects

Cinema Make-up School

2007

Sculpting, molding, casting, beauty &

special effect make-up for film.

Associates of the Arts- Media Arts &

General Education

Pima Community College

2005-2007

General education, Film editing, Audio

mixing, Stop Motion, Cinematography

Fulfillment Supervisor

Derouchey Foam

Scheduled, loaded and oversaw delivery of 35 loads of material a week, valued at $500,000

Managed and supervised a team of fulfillment staff to ensure timely and accurate completion of customer orders

Served as the main point of contact for customer inquiries and concerns related to order fulfillment, providing excellent customer service and resolving issues as needed

Continuously monitored customer feedback and satisfaction levels, identifying areas for improvement and implementing corrective action plans Operated and programed CNC machines to complete customer orders in a timely and accurate manner

Conducted quality checks on finished products to ensure they met customer specifications and quality standards

Collaborated with other departments to identify opportunities to streamline fulfillment processes and improve efficiency

Supervised and train fulfillment team members, promoting a team-oriented and customer-focused culture

2017-2023

As a dedicated and experienced CNC operator and supervisor of fulfillment, I take pride in my hard work and ability to lead a team to achieve common goals. With a proven track record of success in my previous roles, I am committed to delivering high-quality products that meet or exceed customer expectations. Being a quick learner, I am adaptable to new technologies and have experience in managing complex production schedules, maintaining and troubleshooting automated machinery, and overseeing staff training to ensure compliance with safety regulations. I am also proficient in reading and interpreting engineering drawings, as well as adjusting machine parameters to optimize production efficiency. P R O G R A M S

Corel Draw

Rhino

J O S H S E G E R M A N

Shop Manager

Mannequin Gallery

Oversaw the day-to-day operations of the mannequin gallery, ensuring a smooth and efficient customer experience

Managed a team of 15 designers and artisans, collaborating on the development of custom mannequin designs that meet the unique needs of customers

Set performance goals for the team and provided coaching and training as needed

Maintained accurate and up-to-date records of inventory, sales, and customer interactions to support data-driven decision making Fostered a culture of creativity and innovation, encouraging team members to think outside the box and experiment with new techniques and materials Worked with clients to understand their vision and requirements for custom mannequins, provided creative suggestions and solutions to help bring their ideas to life

Managed the fabrication process from concept through production, ensuring that quality standards are met and deadlines are achieved 2013-2017

Time Management

Flexible & open-minded

Quick-learner

Hard working & dedicated

Team player



Contact this candidate