Project Manager Vice President

RESUME

STEVE CRAIG

adyrs9@r.postjobfree.com

Fort Payne, Alabama www.linkedin.com/in/scraig/

PROFESSIONAL EXPERIENCE

Ford Motor Company: Dearborn, Michigan

Senior Program Manager 2016-Present

Program Manager for new Phone as a Key feature to securely deliver virtual vehicle keys to smartphone devices from a cloud-based platform. Supported all cyber security requirements which successfully passed all threat modeling and penetration testing efforts. Managed other new product developments including Plug and Charge, NFC Card, CarKey and Remote Park Assist features. Part of Connected Vehicle, division of Ford.

McFadyen Solutions: Vienna, Virginia

Senior Project Manager 2014-2016

McFadyen specializes in Oracle Commerce (formerly ATG) Systems Integration. Manage large-scale project delivery and client management. Experienced in Agile based project delivery with off-shore resources utilizing Jira framework for story and issue tracking.

VetStreet: Silver Spring, Maryland 2013-2014

Vice President of Information Technology

Subsidiary of VCA Antech (NASDAQ: WOOF) Managed 57 resources and a $12M budget for all development, QA, and support for product lines. Strengthened organization with consistent IT direction regarding business objectives and timelines. Worked with VCA/Antech to better align VetStreet’s products to confirm to long-term strategic needs of the parent. Midwest Supplies: Eagan, Minnesota 2011-2013

Vice President of Information Technology

Established corporate governance for company’s IT assets. Developed budgets and championed IT strategies to maximize Internet sales opportunities.

• Effectively stabilized IT initiatives including Magento enterprise e-commerce platform, ERP, and Point of Sale platforms.

• Provided e-commerce road map, which increased annual revenue from $12.5M to over $25M.

• Managed the successful merger with Northern Brewer in early 2013. Jump Technologies: Eagan, Minnesota 2008-2011

Chief Technology Officer & Chief Information Officer Spearheaded day-to-day IT functions and formulated product roadmaps for a start-up company focused on the delivery of SaaS based inventory management solutions. Established a dedicated SMS texting short code, native Facebook, iPhone, Android applications, and various other social networking solutions for end consumer use.

• Developed right-sized architecture to conserve cash and provide greatest amount of flexibility.

• Formalized operational readiness with comprehensive documentation and drills.

• Helped secure win of $3M contract from Cardinal Health, over half of the company’s revenue. ShopNBC: Eden Prairie, Minnesota 2001-2008

Chief Technology Officer & Vice President of Technology Managed IT Department of 85 engineers for third largest home shopping network and top-100 internet commerce site (NASDAQ: VVTV) with $780M in revenues. Reduced IT costs from $21M to $16M. Served as business partner to the CEO and senior management team, facilitating expeditious implementation of market initiatives and assisting other business unit leaders with maximizing the impact of IT resources. Exploited new development projects to optimize EBITDA and managed financial risks during peak revenue periods. Orchestrated the balancing of real-time pricing and inventory issues inherent in the home shopping industry across all business channels, including the internet, VRU and live agent systems. RESUME

STEVEN J. CRAIG • Page 2 • adyrs9@r.postjobfree.com

ShopNBC experience continued

Led 24x365 IT operations, managed director-level IT resources, and executed initiatives to align IT assets with corporate objectives. Assumed accountability for platform selections for business applications and negotiated vendor contracts. Developed and implemented escalation procedures to ensure timely resolution of technology challenges. Provided leadership and stability for the Interactive business unit.

• Transformed departmental culture, boosting morale, creating a positive work environment and establishing the department as a trusted partner to other business units.

• Stabilized Oracle 11i ERP implementation and subsequently upgraded a heavily customized Oracle ERP solution, seamlessly delivering uninterrupted service.

• Managed the e-commerce web sites for the 2002 & 2006 Winter Olympics for NBC.

• Provided e-commerce web sites for NBC Experience store and all owned and operated NBC stations.

• Developed and implemented a scalable, performance-driven, cost-effective e-commerce engine.

• Created and led steering committee process for overseeing companies IT priorities.

• Provided leadership and stability for the Interactive business unit.

• Successfully passed Sarbanes-Oxley testing for 4 consecutive years. Plural Inc. (purchased by Dell Inc.): Minneapolis, Minnesota 1998-2001 Associate Director

Headed the development of the project management practice for Plural’s Minneapolis office. Championed business development strategies and oversaw the delivery of multimillion-dollar projects, which included e-commerce solution development initiatives. Recruited and hired project managers.

• Achieved Y2K Microsoft desktop application conversion for Allina Health Care with minimal end user impact, harnessing 60% of firm resources to deliver project on time.

• Delivered $3.5M e-commerce solution project to Ralph Lauren, overseeing creation of Polo.com within a 6-month timeframe to enable site launch before the holiday season.

• Assisted with the launch of several start-up companies, leading C-level officers in sessions to develop business plans, risk assessments, and project timelines for use in obtaining venture capital funding.

• Played integral role in the company’s receipt of the Microsoft Partner of the Year Award in 2000.

• Recruited and grew a total of 8 project managers for local branch office.

• Established formal Project Management Office oversight to support successful project deliveries. Cambridge Technology Partners: Minneapolis, Minnesota 1997-1998 Associate Director

Managed various teams for a consultancy specializing in fixed-price project delivery methodologies. Established and monitored project scope, timelines, and budgets. Leveraged client deliverables for use on future projects. Managed project in excess of $25M. PREVIOUS ROLES

• Senior Project Manager (York Consulting, Minneapolis, Minnesota) 1994-1997

• Senior Engineer (Control Data Systems, Inc., Arden Hills, Minnesota) 1988-1994 BOARD MEMBERSHIPS

• Advisory Board Member, FilingSupplies.com, 2014-2016 o Establishing formal customer recruitment, retention and reactivation strategies.

• Advisory Board Member, Arabian Horse Times, 2009-2012 o Technical guidance on transitioning from print to web based revenue and delivery models. EDUCATION & CERTIFICATIONS

• PMP: PMI-Certified Project Management Professional, 2014

• CSM: Certified Scrum Master, 2014

• ITIL: Information Technology Infrastructure Library - Foundation, 2014

• Bachelor’s Degree in Computer Science—University of Wisconsin-La Crosse, 1988

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