Front Desk, Data Entry, Customer Service, Urgency

Colin Holmes

937-***-**** ***** Olympia Dr. Houston, TX 77042 adyrqn@r.postjobfree.com

Experience

FERGUSON PLUMBING SUPPLY

Dec 2022- June 2023

Will Call/ Counter Associate

A customer facing role. Working with one other teammate to take Inventory over, consolidate, parts and products as they come from a Super robot called Autostore and down a conveyor for customer pickup. Using Trilogie and Highjump which are in house inventory control programs to process payments and orders. We committed to having orders ready for pickup within one hour of their order placement. Operating the newly implemented Locker pickup systems. Occasionally helping a customer load and item.

FERGUSON PLUMBING SUPPLY

Dec 2022-Present

Equipment Operator I

Operating a variety of machines including order pickers, dock stockers, reach truck, and clamp truck. I would pick, consolidate and then stage orders to be loaded in tractor trailers for DSD or OT delivers

TREASUREZ FOR LESS

Aug 2022-Nov 2022

Sales Representative

Sales Floor, using suggestive sales tactics to increase sales of large appliances such as washers, dryers, ovens, dishwashers and refrigerators, and a wide variety of mattresses and furniture.

PAPA JOHNS PIZZA

July 2022- Present

Delivery driver

AMAZON DELIVERY HUB Sept 2020- Jul 2022

Sortation associate

SUPERICA Dec 2019 – Mar 2020

Server

PAPPADEAUX SEAFOOD KITCHEN Jan 2018 - May 2019

Server

Gained exceptional menu knowledge in order to provide guests with suggestions on meal options. Building rapport with each table I attend to helped to create an experience that is both memorable and professional all while ensuring excellent service for guests throughout their visit.

HOOTERS OF AMERICA March 2016 - April 2017

Line Cook

Prepped burgers, wings, seafood and fresh vegetables like celery, tomatoes, and onions. Promoted to kitchen captain, leading a team who excelled at getting food out quickly and efficiently, while maintaining a clean and sanitary kitchen.

TELEPERFORMANCE USA April 2014 - January 2015

AT&T Customer Retention

Took inbound calls about bill inquiries, cell phone troubleshooting, cancellation requests and recommended save offers.

UNIVERSITY INN August 2012 - January 2013

Front Desk Associate

Answered front desk phone responding to guests’ needs, booking reservations, referred guests to nearby venues and events and greeting guests as they arrive. Overall, helping create an environment that is both comfortable and safe for the guests

HILTON GARDEN INN May 2008 - May 2011

Banquet Staff/ Food and Beverage

Prepared food and served guests in the restaurant at the on-site restaurant & bar with full, cooked-to-order breakfast. Assisted in planning, booking, and celebrating catered events. Provided excellent food service, which ensured a welcoming environment for every guest. Had a central role in large Sports banquets, Engagement parties, Family reunions as well as the 2011 “Extreme Home Makeover” wrap-up after party.

Education

Houston Community College – 2017-Present

Pursuing a degree in Applied Science

Recognition and Accomplishments

Eagle Scout - November 2011

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