Sous Chef Customer Service

John R. Golen

248-***-**** adyrou@r.postjobfree.com

Professional Summary: Navy veteran with 15+ years’ experience coordinating, purchasing, planning, customer service and staff supervision.

Strengths

Arranges transportation with carriers and negotiates cost of freight shipments.

Plans, directs, and purchases commodities to ensure that all materials requested by departments are acquired within budgetary requirements.

Maintains records and conducts inventories relating to cost and product performance.

Oversees proposals from vendors to maintain budgetary limitations.

Professional Experience

Management

Payment of invoices and authorization of merchandise returns.

Completed projects within strict guidelines always adhering to governmental and purchasing policies.

Analyze inventory to determine how to increase inventory turns, reduce waste, and increase customer service and satisfaction.

Establish relationships with vendors to ensure that all supplies and equipment needed are within required product performance.

Technology Skills

Microsoft Office programs

CRM systems

Freight management systems

Supervision

Supervise team members, encouraging and building mutual trust, respect and cooperation.

Provide guidance and direction to team members, including setting performance standards and monitoring performance.

Interpersonal and supervisory skills that build relationships with internal and external customers.

Education

Associates of Business Administration – Global Supply Chain Management, Macomb Community College, Warren MI, 2022, GPA 3.8

Certificate of Completion, Naval Culinary School, San Diego CA.

Sandler Sales Training bronze certification.

Employment History

Brighter Logistics

Sales Representative

2022 to Present

Detroit Athletic Club

Butcher / Saucier

2019 to 2022

Gather

Sous Chef

2018 to 2019

Public House

Sous Chef

2016 to 2018

Michael Symon’s Roast

Sous Chef / Butcher

2013 to 2016

The Garage Grill and Fuel Bar

Sous Chef

2013 to 2013

Opus One

Executive Off Premise Catering Chef

2012 to 2012

Greektown Casino Hotel

Sous Chef

2011 to 2012

Atlas Global Bistro

Executive Chef

2010 to 2011

Epoch Restaurant Group

Sous Chef

2006 to 2010

Military Experience

E2 Culinary Specialist / US Normandy, United States Navy

Honorably Discharged

National Defense Medal, Southwest Asian Service Medal, Navy Unit Citation

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