Kenneth Gough

***** ****** ****** ***** ****, Palm Desert, CA, 92260

1-619-***-****

adyror@r.postjobfree.com

Polished transcription professional with over 30 years of progressive excellence in legal and medical transcription services, services integration, compliance assurances, and quality control in time-critical, high volume environments.

Poised and confident communicator with a record of excellence in administration and implementation of transcription services and the methodology to ensure success. History of meeting or exceeding customer service metrics.

Resilient professional with a strong sense of priorities and a keen eye for detail and a valued reputation for integrity.

Staff management

Listening skills

Multi-Task Management

Reception expertise

Word processing

Administrative skills

Oral and written communications

Computer literate

Administrative support

File management

High School - 1967

Nampa Senior High School - Nampa, Idaho

Some college (No degree)

Golden Gate University - San Francisco, California Front Desk Manager - May, 2016 to March, 2020

Royal Property Management Group - San Diego, CA

Receptionist for 200 unit apartment building.

Maintaining files for 200 residents.

Receive and log rent payments.

Prepare notices for pest control.

Reporting unit problems with maintenance.

Scheduling resident certification interviews.

Professional Summary

Skills

Education

Work History

Legal Assistant/Word Processor - August, 2002 to April, 2013 Trovillion, Inveiss, & Demakis - San Diego, CA

Preparation of pleadings for various attorneys.

Preparation of correspondence and interoffice memoranda from various attorneys. Scheduling medical appointments for persons with workers compensation injuries. preparation of medical and deposition summaries.

Lead Word Processor - March, 1993 to February, 1999 Short Cressman & Burgess PLLC - Seattle, WA

Preparation of transcribed pleadings, correspondence and interoffice memoranda for large Seattle law firm.

Preparation of transcribed Interrogatories and answers to same from clients. Preparation of transcribed deposition questions and answers from client. Preparation of transcribed estate planning documents.