Justin Roby
General Manager
Assistant Operation Manager with extensive background in staff training and development. Able to supervise daily operations and organizations. Opened new locations for various restaurants. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in standards and regulations. Solid financial acumen, operations experience and natural leadership talents.
Skills
Very Good
Staff training/development
Excellent
Team Building
Good
Employee scheduling
Excellent
Effective leader
Very Good
Budget development
Very Good
Inventory management
Excellent
Purchasing and planning
Excellent
Cost analysis and savings
Work History
2014-01 - Current Kitchen Manager/Assistant General Manager of Operations Old Chicago Pizza, Independence, MO
Independence, MO, 64052
*********@*****.***
Was transferred from Olathe,KS to Independence,MO to open up an entirely new location.
Trained and developed two Kitchen Managers, and two General managers from entry level employees.
Developed process that reduced waste and improved supply turnover. Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Managed relationships and negotiating prices with vendors for ingredients and equipment.
Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Verified proper portion sizes and consistently attained high food quality standards.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Led shifts while preparing food items and executing requests based on required specifications.
Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory. 2013-01 - 2014-01 Lead Line Cook
Houlihan's Restaurant, Olathe, KS
Prep Cook, Ordering, Receiving trucks, inventory.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business. Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
2009-07 - 2012-05 KITCHEN MANAGER
Miller's Ale House, Ocala, FL
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste. Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Developed kitchen staff through training, disciplinary action and performance reviews.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Increased kitchen efficiency 3% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
2006-03 - 2009-07 Kitchen Manager
Cody's Original Roadhouse, Ocala, FL
I was promoted from the Ocala store to the Villages to launch a new location Grand Opening
Recruited, hired, and trained 50+ new employees.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals. Delivered in-depth training to workers in food preparation and customer- facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines. 1999-01 - 2006-03 Kitchen Manager
99 Restaurant & Pub, Biddeford, ME
Sales Volume: Approximately $65M.
Started as an employee and was promoted into management after 11 months.
Maintained BOH staff of 20 employees.
Responsible for hiring, scheduling, inventory and employment development.
Developed and implemented innovative programs to increase employee loyalty and retention with measurable reduction in employee turnovers. Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals. Verified prepared food met standards for quality and quantity before serving to customers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
1992-09 - 1996-06 High School Diploma
Thornton High School - Saco, ME