Administrative Assistant Customer Service

JANICE BUTTERFIELD

Cell) 860-***-****

**************@*******.*** 68 Baker Road, Vernon, CT 06066 ADMINISTRATIVE ASSISTANT

Well-organized and adept at multitasking and prioritizing. Consistently praised by previous employers for quality and timeliness of reports, attention to detail, and exemplary customer service skills. Excellent interpersonal skills, able to investigate and resolve client complaints. Computer skills include Microsoft Word, Excel, and PowerPoint.

CORE SKILLS

Customer Service

Organization

Microsoft Office

Proofreading

Scheduling

Research

Administrative

Support

Data Entry

EXPERIENCE

Mullaney, Keating, & Wright February 2015 to January 2018 Administrative Assistant West Hartford, CT

Helped three financial planners complete client applications.

Maintained ongoing correspondence with clients.

Assisted with completion and filing of quarterly reports.

Monitored use of office supplies and restocked as needed.

Performed miscellaneous other clerical duties including scanning, faxing, and copying.

Mass Mutual Charter Oak Financial Services June 2003 to October 2005 Executive Assistant, Client Services Farmington, CT

Assisted in all areas of administrative work including data entry, receptionist duties, organizing files, and research and development.

Prioritized daily tasks and projects such as call logs, appointment calendars, travel, expense reports, and general errands.

Arranged travel and accommodations for staff.

Monitored and maintained deadlines to ensure on-time completion of all projects.

EDUCATION

Bachelor of Science in Business Administration/Management Bryant University, Smithfield, RI

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