Roxanne Yeager

*** ******* **** ****, **** End **376

Phone: 910-***-****

E-mail: adyrk4@r.postjobfree.com

Objective:

To return to work in a rewarding career in Human Services.

Education

St Andrews Presbyterian College via Sandhills Community College, Pinehurst, NC 29374 Bachelor of Science in Social Science

Graduation Date: December 2003

Experience

Customer Service Representative (March 2017 –Current)

Harris Teeter, Ivy Lane, Pinehurst, NC 28374

Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Provide excellent customer service.

Mental Health Behavioral Technician (April 2008 – April 2014)

Wyoming Behavioral Institute, 2521 East 15th Street, Casper, Wyoming 82609

Provided care to patients in a manner that promotes safety, comfort, and the therapeutic environment.

Assisted patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed.

Worked with other members of a multi-disciplinary team in leading activities such as current events groups, community meetings, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population.

Charted patient observations, following prescribed procedures and standards.

Participated in the development and implementation of patient treatment programs.

Maintained confidentiality of patient records.

Ran therapeutic groups, provided patient care, Communicated with therapist, doctors and RN’s.

Behavioral Technician ( May 2003–May 2008)

Cardinal Clinic, 160 Pinehurst Ave, Southern Pines, NC 28387

Provided direct care to clients in a one-on-one or group therapy setting to implement skill acquisition and behavior reduction treatments as directed by the supervisor.

Collected and record data on patient behavior.

Collaborated, communicated and assisted with the training of clients, parents and staff.

Provided a safe and supportive environment for patients and family.

Carry out clinical assessments and other administrative duties.

Maintained strict confidentiality.

Attended training to acquire further knowledge.

I provided care for my mother from 2014 to 2017.

References provide upon request.

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