YELENA STAROSELSKAYA

US Citizen I Sunny Isles Beach, FL I Falls Church, VA I 202-***-**** I adyrhx@r.postjobfree.com http://LinkedIn.com/in/YelenaStaroselskaya

Objectives

To secure a position as a QA Engineer / Software QA / Accessibility 508 Trusted Tester with an exceptional organization seeking a highly qualified QA specialist to perfect the quality of software, for a remote role in the USA, or a hybrid role in the Miami - Fort Lauderdale area in FL, or the VA-DC-MD area. Summary

• Competent Software Engineer / Trusted Tester with over 9 years of experience in both Manual and Jr. Automation testing of applications.

• BS & MS in Computer Science.

• Solution-oriented Quality Assurance Software Tester with expertise in identifying and defining testing strategies, tracking testing progress and results for test cycles to assess and enhance product and process quality and efficiency.

• Extensive experience with desktop and mobile applications, Web Design, and Web Site Administration.

• Professional knowledge in Accounting, Insurance, Customer Service, and Booking applications.

• Trusted Tester certified with expertise in accessibility testing and 508 compliance reviews, including strong knowledge of web accessibility standards like Section 508 and WCAG 2.0.

• Experienced in E-commerce within the cruise/tourism industry and IVR systems.

• Skilled in compliance testing, including ADA (Americans with Disabilities Act) and PCI DSS (Payment Card Industry Data Security Standard) standards.

• Proficient in PII (Personally Identifiable Information) testing with adherence to security standards and creating test cases for data confidentiality.

• Demonstrated good knowledge of various DevOps tools and technologies.

• Skilled in using Git version control and GitHub as a cloud repository.

• Competent in implementing the Page Object Model (POM) and Java Object-Oriented Programming (OOP) approach for Automation Testing Framework.

• Proficient in API testing, skilled and experienced in utilizing QA automated testing tools such as Selenium, Cypress, Postman, and SoapUI.

• Leveraged automation tools and frameworks to streamline testing processes and increase test coverage, optimizing testing efficiency.

• Automated test triggering, optimizing CI/CD package management, testing, release processes, and effectively managing pipeline orchestration with tools like Jenkins.

• Adept in manual and automated testing of desktop, mobile, and web applications, creating test plans and test cases across multiple systems, cross-platform, cross-browser testing by executing the test cases in Firefox, Chrome, Safari, and Edge, and helping to increase testing efficiency.

• Mastery in back-end testing, proficient in writing SQL queries to retrieve, insert, and update data from SQL server, Oracle, and MySQL databases.

• Expertise in Smoke testing, Positive, Negative, White and Black Box, Functional, Integration, Regression, and UAT testing.

• Performed end-to-end testing to ensure seamless integration and functionality across various modules.

• Excellent experience in each step of the Software Development Lifecycle (SDLC), Software Testing Lifecycle

(STLC), and Agile development methodologies with significant contributions in all phases.

• Actively participated in Agile ceremonies, such as sprint planning, daily stand-ups, and retrospective meetings, to ensure smooth project progress and timely issue resolution.

• Collaborated with cross-functional teams, including developers and product owners, to identify and resolve software defects and issues.

• Contributed to the continuous improvement of testing processes and methodologies, striving to enhance the overall quality and efficiency of the software development lifecycle.

• Planned, wrote, and executed tests on complex data based on business specifications and functional specifications.

• Demonstrated strong problem-solving skills, taking a proactive approach to identifying potential issues early in the development process.

• Actively contributed to ensuring the quality of products throughout development and release processes, resulting in reduced defects and increased customer satisfaction.

• Managed application deployment using ServiceNow, simplifying and automating processes for deploying software updates and enhancing deployment control and reporting.

• Ability to prioritize, manage multiple assignments, and direct the work of others to meet deadlines.

• Experience in analysis of Software Requirement Specifications, use cases, and development of Test Plans, Test Scripts, and Test Cases. Proficient in writing Test Cases according to business requirements and User Stories.

• Worked closely with Scrum Masters, Product Owners (PO), and Business Analysts (BA) and utilized tools like Jira and HP Application Lifecycle Management (ALM) to follow the process.

• Proven ability to excel in fast-paced environments and consistently deliver quality results within timelines.

• Strong understanding of engineering tools and concepts, allowing for effective collaboration with development teams.

• Detail-oriented with strong analytical skills. Possessing excellent listening, presentation, and interpersonal skills. Proven to be a valuable team player.

• Successfully conducted CMS testing, including validation for editing pages, managing access rights and content elements, and data migration between versions.

• Worked in financials and accounting environment on the software side, with experience in payroll, taxes, bookkeeping, direct deposit, booking, payments, and refunds.

• Performed security testing, including access control and API security testing for vulnerabilities.

• Executed a wide range of test cases, encompassing tasks such as registration, password reset, booking cruises, hotels, and flights, transfer schedule, payment and refund by different types of credit cards, sending emails with unique links and document packages to each passenger, as well as testing video streaming via API and manual from a 508 accessibility perspective, validating data transfer to the cloud, and performing database validation, among other tasks.

• Quick learner with a strong sense of duty, responsibility, punctuality, and teamwork.

• Exhibiting strong initiative, prioritization, and collaboration skills.

• Capable of working effectively in a fast-paced environment and under stressful conditions. Skills

• Testing Tools: Selenium IDE, Visual Studio, SQL Developer, Postman, SoapUI, Insomnia

• Testing Types: Manual, White & Black Box, Functional, Smoke, API, ETL, Usability, Accessibility, Localization, UI, Regression, End-to-End, Front-End, Back-End, Acceptance/UAT/Beta

• Project Management Tools / Bug Tracking Tools: Asana, Jira, Confluence, Slack, ServiceNow

• Database: MySQL, MS SQL Server, AWS, Oracle, Postgres

• Documentation: MS Office Products (Word, Excel, PowerPoint, Outlook), Office 365, Google Docs, Google Forms, MS OneNote, Snagit

• Operating Systems: MS Windows (Vista, Windows 7 & 10,11), Mac OS, Android, iOS

• SDLC Methodologies: Waterfall, Agile/Scrum, Agile/Kanban

• Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Opera, Safari, Edge

• Software and Platforms: MS Azure, IVR system, Zoom, Cisco WebEx, MS Teams, Visio, Adobe (Lightroom, Dreamweaver, Photoshop), Corel Video Studio, SSIS, SSRS, Power BI, QuickBooks, Citrix Workspace, Splunk

• Knowledgeable: 508 Compliance: JAWS, Wave, ZoomText, Dragon, Talkback, VoiceOver; API: SOAP, XML, REST, JSON, Swagger Editor; GitHub, Bitbucket, DBeaver, Docker, Cypress, JavaScript, Okta/Citrix.

• Security: DHS/TSA PIV authorization, Dual-factor authentication (2FA), Cisco AnyConnect VPN, Anti-phishing rules, AAA (Authentication, Authorization and Accounting)

• Interpersonal: Good team player, Organizational, Multi-tasking and Time-management skills. Easy going person, always looking for opportunities to learn new technologies. Work Experience

SENIOR TEST ENGINEER / TRUSTED TESTER

Hitek Staffing LLC / Client DHS (USCIS) - remote

January 2023 to Present

• Stays informed of technological changes to enhance testing practices.

• Collaborated with Business Analysts and Product Owners to validate business use cases in an Agile environment as a tester within the E-Verify system project.

• Demonstrated the ability to work effectively with SCRUM teams, exchanging ideas and knowledge with colleagues to efficiently create test cases and plans in each sprint cycle and achieve common project goals.

• Implemented automated tests, created test cases and plans, and performed manual functional tests when required.

• Actively contributed to ensuring the quality of products throughout development and release processes, resulting in reduced defects and increased customer satisfaction.

• Designed and built reliable, performant, maintainable, and secure pipelines, resulting in improved efficiency and reduced costs.

• Provided subject matter expertise to peers on unit, functional, and non-functional testing.

• Implemented and maintained automated test triggering through the current Continuous Integration/Continuous Delivery tool to ensure efficient and accurate test execution.

• The architecture design was improved, and the management of CI/CD packages, testing, and release processes was optimized, with efficient utilization of pipeline orchestration tools like Jenkins.

• Backend testing was conducted during the transition from Jenkins as a standalone application, operating in an isolated environment, to CloudBees to enhance the management of Jenkins in cloud and enterprise environments.

• Performed API testing using tools like Insomnia, Postman, and Swagger to construct and test API (REST/SOAP) endpoints for Web Services.

• Conducted back-end testing using SQL scripts, including user acceptance testing for data validation, on databases virtualized in AWS.

• Ran regression tests written in JavaScript using Cypress.

• Ensured cross-platform test coverage reliability through comprehensive testing on diverse browsers.

• Defined and prepared test data to support test activities.

• Identified, documented, and tracked defects/bugs as part of defect management.

• Wrote post-deployment evidence with test cases and screenshots, adding documentation to Jira.

• Collaboration with system engineers on acceptance criteria or development engineers on product setup/operation as required.

• Coordinated the planning and completion of test events, reported discrepancies, and improved product quality.

• Coordinated and executed 508 compliance testing activities to ensure software adherence to WCAG 2.0 Accessibility Guidelines.

• Worked closely with teammates and clients in design sessions to translate 508 compliance requirements into system requirements specifications.

• Tested video streaming via API and manual from an accessibility perspective.

• Performed Smoke, Usability, Regression, API, UAT and Functional testing.

• Experience with tools such as Cypress, Selenium, Cucumber, Git, JMeter, Splunk, New Relic, Insomnia, Visual Studio Code, AWS, Jenkins, CloudBees, DBeaver, JasperSoft, Docker, Swagger, Cron, ANDI, Color Contrast Analyzer, Jira.

QA ENGINEER

Kforce / Norwegian Cruise Line (NCL) - Miami, FL

September 2021 to December 2022

• Partnered with business analysts and developers to build detailed and effective test plans for the Reservation System.

• Completed Functional and Non-Functional testing using Jira, Cloud, Citrix, Swagger, Splunk, SQL Server, AWS, SoapUI, ServiceNow, Microsoft Office 365 (Teams, SharePoint, Excel, PowerPoint, OneNote) in Agile Environment.

• Engaged in the full life cycle of testing and quality assurance practices in multiple types of projects.

• Conducted testing of web services and web applications, including integration testing with Okta/Citrix.

• Created and executed test cases for Interactive Voice Response (IVR) systems, API, web, and desktop applications during both Testing and Production deployment.

• Was responsible for application deployment using ServiceNow, which enabled simplifying and automating the processes of deploying new versions of software, as well as improving control and reporting on deployments.

• Designed, developed and executed automation scripts resulting in test efficiency and improved product quality.

• Generated reports and tracked problems, reporting identified errors/bugs to technical and non-technical team members for effective resolution.

• Utilized tools like SoapUI, Swagger, and Splunk for API (REST/SOAP) testing tasks.

• Conducted comprehensive security testing, which involved evaluating access control and security to identify vulnerabilities.

• Skills in testing Personally Identifiable Information with adherence to data protection standards and experience in creating test scenarios and test cases for PII validation, confidentiality, and data integrity.

• Collaborated with off-site teams using Teams, Zoom, Confluence, and OneNote to ensure smooth testing processes and timely product releases.

• Placed a strong focus on delivering high-quality products to production environments.

• Conducted compliance testing and ensured adherence to relevant standards, including ADA (Americans with Disabilities Act) and PCI DSS (Payment Card Industry Data Security Standard).

• Prepared templates for testing and conducted training for new team members, improving the overall quality of testing in the team.

• Identified and eliminated inaccuracies in business rules during testing, contributing to increased company profitability.

• Applied and expanded the knowledge of the accounting environment for testing.

• Conducted UI and API testing of payment integrations using Worldpay, including testing of tokens and verification of various payment request and response formats (JSON, XML) to ensure secure and efficient exchange of payment data.

• Successfully conducted CMS testing, including a series of checks aimed at ensuring the correct and reliable functionality of the Content Management System, including editing pages, managing access rights and content elements, and validating the process of migrating data from one version to another.

• Executed various test cases, including registration, password reset, booking cruises, hotels, and flights, transfer schedule, payment and refund by different types of credit cards, creating a token and checking its expiration, using the token for recurring payments, sending emails with unique links and document packages to each passenger, and verifying data transfer to the cloud, among others. SOFTWARE QA / DATA ANALYST

RELI Group / Client DHS (TSA) - remote

June 2020 to August 2021

• Updated the requirements traceability matrix to document requirement ID, type, description, and test case status for the ESVP (Enrollment Services & Vetting Program) project.

• Analyzed business requirements and user stories to create and execute a bunch of cross-browser and cross- platform test cases.

• Designed and updated test cases and test scripts for automated testing using Selenium.

• Interfacing with business partners on their data needs, requirements for new data requests, tracking and prioritizing changes.

• Extensive experience in testing Salesforce applications, including functionality, usability, integration, and data validation, ensuring high-quality and efficient performance.

• Assisting team with data analysis and ensuring quality of outputs and in the planning, creation, and control of the test environments using Jira/Confluence, Slack, Bitbucket.

• Compiled data on quality issues, risks, compliances, vulnerabilities and reported all findings to Scrum Master and Developers with suggestions for improvement.

• Analyzed and visualized data using Power BI.

• Worked with spreadsheets and relational databases.

• Using Zoom, MS Teams, and Cisco WebEx attended listening sessions (quality assurance calibration, patience, leadership) and provided information to improve current processes.

• Conducted accessibility testing following WCAG 2.1 guidelines. Developed comprehensive written test plans for the 508 compliance project, including testing with assistive tools such as JAWS, Wave, ZoomText, Dragon, Talkback, and VoiceOver.

• Created test plans for mobile and web applications and execute a bunch of cross-browser (Firefox, Chrome, Edge) and cross-platform (Windows, Mac OS, Android, iOS) test cases, and helping to increase testing efficiency.

• Augmented knowledge of software and tools by actively participating in all available training and workshops. QUALITY ASSURANCE / SOFTWARE TESTER

Academic Center / RussianDC Inc. - Falls Church, VA December 2013 to May 2020

• Seasoned QA professional with a broad scope of projects, including expertise in designing bilingual web and mobile applications for iOS and Android, implementing data-gathering processes using MS Office Products, search system implementation, and testing software for video cameras under various conditions.

• Familiarity with financial and accounting environments, working on the software side, as well as experience in accounting tasks such as payroll, bookkeeping, booking, direct deposit, creating invoices, and payments.

• Excellent experience in each step of the Software Development Lifecycle (SDLC), Software Testing Lifecycle

(STLC), and Agile development methodologies with significant contributions in all phases.

• Proficient in organizing and analyzing project, design, and business requirements, leading to effective test plans and test case development, as well as adept in test planning, strategy formulation, and defining acceptance criteria.

• Experienced in conducting cross-browser and cross-platform testing, including Smoke, Usability, Regression, Functional, and End-to-End testing.

• Proficient in front-end and back-end testing, automation with Selenium, Java, Python scripting using PyCharm, and successful data mapping validation with SQL queries.

• Proven ability to work effectively as part of several Agile teams and actively participate in Scrum meetings.

• Utilized SSIS for data extraction, transformation, and loading (ETL) between various data sources, such as databases, flat files, and applications, to facilitate data storage, business analytics, and other data-related processes.

• Used SSRS to create interactive and static reports from different data sources, including SQL Server databases.

• Effectively applied accessibility requirements (508 Compliance) to optimize web applications and attract more users.

• Analyzed logs of test results to identify issues.

• Proficient in identifying, analyzing, and documenting defects/bugs using Jira/ALM as the defect tracking system.

• Using Postman, conducted API testing using various protocols such as SOAP/XML and REST/JSON to ensure system reliability and compatibility.

• Skilled in using Git version control and GitHub as a cloud repository.

• Competent in implementing the Page Object Model (POM) and Object-Oriented Programming (OOP) approach for Automation Testing Framework.

• Proficient in conducting load tests using JMeter and BlazeMeter to determine server operating parameters.

• Working knowledge specific to E-Commerce using ServiceNow.

• Participated in the migrations to Office 365 ensuring the smooth operation of mail, applications, and other resources.

• Utilized Photoshop for visualizing graphic content and Corel Video Studio for video-related tasks.

• Providing user support through training and one-on-one technical assistance.

• Exhibiting strong initiative, prioritization, and collaboration skills.

• Capable of working effectively in a fast-paced environment and under stressful conditions. Education and Certifications

• BS&MS in Computer Science

Saint-Petersburg State Technical University

• Comprehensive Software Testing / QA Analyst Program Learnix Tree Center

• Web Design, HTML/CSS, Introduction to Dreamweaver, JavaScript, Oracle SQL Tysons Institute

• Agile with Atlassian Jira

Coursera, Inc.

• Section 508 Standards for Web & Trusted Tester for Web on Windows DHS & OAST

• Microsoft Azure Master Class

NetCom Learning

• SQL Fundamentals Course

SoloLearn, Inc.

• Data Analytics

Shaw Academy

• Multimedia Tools in Online Journalism, Digital Photo, Social Networks Moscow State University (MSU), Faculty of Journalism

• SD-WAN Workshop

Silver Peak & Teneo

• Other Training, Certificates and Awards

- Multiple courses, Higher School of Economics

- International "Silver Archer" award for efforts in creating informational environment and forming positive image and consolidating of the native diaspora throughout the United States. Personal Information

• Citizenship: US Citizen

• Address: Sunny Isles Beach, FL & Falls Church, VA

• Gender: Female

• Ethnicity: White, not Hispanic or Latino

• Veteran Status: I am not a veteran

• Disability: I don't have a disability

• Willing to Travel: Yes

• Willing to Relocate: Yes

• COVID-19 Vaccination Status: Fully vaccinated

• Clearance: Public Trust, DHS EOD (Enter on Duty), Suitability Clearance

• LinkedIn: https://www.linkedin.com/in/YelenaStaroselskaya

• Email: adyrhx@r.postjobfree.com

• Mobile: 202-***-****

• Time zone: EST

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