Alvera Morris

**** ******* ****** **

Apt ***

Knightdale, NC 27545

Ph. 609-***-**** Email: adyrgj@r.postjobfree.com OBJECTIVE Diligent administrative professional looking to obtain a role with an organization that promotes customer satisfaction, employee growth and that will allow me to utilize my education and applicable work history to advance the organization’s mission.

QUALIFICATION SUMMARY

Qualified professional with 25+ years’ experience providing office administration, customer service, and general business operational support. Unmatched professional with exceptional customer relations, relationship-building skills, and resource optimization skills. Excellent communicator with innovative ideas and strategies, dedicated to meeting goals and exceeding expectations. Proficient in multi-tasking and prioritization in a fast-paced environment. Exhibits excellent time-management, organizational skills and attention to detail. Committed to strengthening interdepartmental collaboration and promoting documentation standard. Recognized by peers, subordinates, and leadership for the ability to handle the dynamics of a rapidly paced environment and working independently and within a team. Areas of Expertise:

Administration/Management /

Support

Document Review,

Preparation and Processing

Workflow Planning &

Prioritization

Records Management

Customer Service & Support

Data entry/extraction

Organizational Astuteness

Account Management

HIPAA Compliance

General Accounting Principles

Typing: 80+ wpm

Technical Skills:

Office Equipment: Office Administration and Support Utilization of standard office equipment; computer, facsimile, copier and scanner, multi-line telephone system

Applications/Software: Microsoft Office Business Suite (Word, Excel, Access, Publisher, PowerPoint), Outlook PROFESSIONAL EXPERIENCE

Cashier, Leith Toyota – Raleigh, NC Aug 2021 - Current

• Work directly with the customer

• Computes customer bills.

• Receives cash, checks and credit card payments from customers records amount received.

• Makes change and issues receipts to customers.

• Provides cash refunds or credit memorandums to customers for returned merchandise. Cashier, Walmart - Hamilton, NJ Oct 2017-Aug 2021

• Smile at customers as they enter and exit the store.

• Greet customers and thank them for their business in a timely fashion.

• Accurately ring up and total customer merchandise.

• Keep designated work areas clean and maintained.

• Return unwanted merchandise to the appropriate store area.

• Assist other associates as needed throughout the day.

• Knowledge of cash registers and scanners

• Proficient in Sales.

Instructor Counselor, Garden State Youth Correctional Facility- Yardville, NJ October 2000-2017

• Responsible for maintaining safe and productive classroom environment.

• Responsible for creating and writing daily lesson plans.

• Responsible for Instructing KIV (Keys to Innervision)

• Prepared and distributed quarterly report cards for all eligible inmates.

• Responsible for holding Counseling sessions, and Grief groups.

• Any additional request that are made by teaching staff to be of assistance. Teaching Assistant, Garden State Youth Correctional Facility- Yardville, NJ October 96-October 2000

• Assist classroom teacher in program curriculum presentation to students.

• Conduct lessons.

• Tutor students in academic and vocational subjects.

• Compile required documents and progress reports for each student.

• Filed and stored materials as directed.

• Conferred with teacher concerning programs and materials that fit the student needs.

• Inspect classroom for contraband, such as weapons and/or illegal drugs.

• Maintained routine student records, class work and files to ensure compliance with relevant department policies.

Senior Clerk Typist-Data Entry, Garden State Youth Correction Facility- Yardville, NJ October 90 – October 1996

• Secretary to the Assistant Supervisor of Education

• Responsible for typing all correspondence (memos, letters, and reports)

• Copying and filing

• Answering telephones

• Entering Skillman files on Gateway 2000 computer.

• Rearranging and processing inmate educational folders.

• Responsible for opening and routing all incoming mail to appropriate party. EDUCATION

Trenton Central High School 1976-1980

Contact this candidate