Inventory Management Help Desk
Resume:
SULAIMAAN ABDUR-RAHEEM
El Paso, Texas 79938
****@*******.***
Availability: February 1, 2023
Job Type: Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Intermittent, Internships, Telework
Work Schedule: Full-Time, Part-Time, Shift Work
Desired locations:
Work Experience:
Inventory Control Specialist
Marine Corps Community Service
Camp Foster, Okinawa, Japan
11/2021- 12/2022
Hours per week: 40
Duties, Accomplishments and Related Skills:
INVENTORY MANAGEMENT: Directed and managed a comprehensive retail inventory management program within Marine Corps Community Services. Provide on the implementation of internal controls and loss prevention initiatives related to inventory management. Trained managers on the calculation of inventory values. Maintained direct liaison with all managers and assisted in all inventory related problems. Ensured that internal controls were implemented in the tracking and disposal of retailed assets.
TECHNICAL COMPETENCE: Monitored inventory databases for indication on trends in the inventory management program and provided statistical information to managers. Analyzed problem areas in inventory management and provided necessary recommendations. Trained, coordinated, and reviewed the Management Internal Control Program for the Command. Reviewed and recommended revisions to standard retail and warehouse inventory concepts.
Technical Support Representative/Help Desk Intern
Mesilla Valley Transportation
El Paso, TX
12/2020-02/2021
Hours per week: 20+
Duties, Accomplishments and Related Skills:
TECHNICAL COMPETENCE: Provided first-level support and remotely troubleshot issues with equipment or serviced customer accounts. Installed software updates and vulnerability patches on computers to prevent possible threats to the network. Set up desktop systems and configured laptops with software and server permission.
Support Technician/Special Education Instructional Aide (SPED)
Socorro Independent School District
El Paso, TX
11/2013 – 08/2020
Hours per week: 40
Duties, Accomplishments and Related Skills:
TECHNICAL COMPETENCE: Operated a high school technology help desk under the direction of the computer maintenance manager. Monitored the use of disk space and conducted instructor audit reports for the computer lab. Installed software and updated system files to control all aspects of system operations and access. Completed, submitted, and tracked all fixed asset transfers for the help desk with zero disruptions in operations. Coordinated the physical transfer of equipment between the school and warehouse as well as maintained inventory of equipment and supplies assigned to the help desk.
PLANNING AND EVALUATING: Served as a team player and was sought after by other teachers to work with special education students needing extra guidance. Enforced administration policies and rules governing students. Tailored lessons to each individual students’ need or assisted with challenging assignments. Monitored and recorded students’ progress or behavior to exceed student needs. Assisted in preparing lesson plans to best fit the needs of students as well as prepared demonstrations/visual aids for specific lessons. Tutored children individually or in small groups to reinforce learning concepts.
Recognized as an asset for KEYS Academy as a SPED Instructional Aide for four years for effectively communicating with students while providing instructional assistance.
Supply Technician
DynCorp International
Fort Bliss, TX
03/2013 – 10/2013
Hours per week: 40
Duties, Accomplishments and Related Skills:
SUPPLY TECHNICIAN: Verified and tracked materials. Managed merchandise against receiving documents as well as examined stored materials for deterioration. Worked within a framework of established supply regulations, policies and procedures or other governing supply management guidelines. Served as an advisor and assisted with military SUPPLY SUPPORT activity. Quickly and effectively solved warehouse challenges and performed aspects of technical supply management work. Reported discrepancies and damages as well as routed materials to assigned storage locations ensuring to maintain quality control/satisfaction records.
Warehouse Specialist
AC First, LLC
Fort Bliss, TX
11/2012 – 02/2013
Hours per week: 40+
Duties, Accomplishments and Related Skills:
LOGISTICS: Processed shipments to verify materials and merchandise against receiving documents. Operated a hand or power truck to perform warehouse duties and route materials to assigned storage locations. Recorded shipment data as well as reported discrepancies and damages for reporting, accounting, and record keeping. Supported new processes and promoted a team-oriented environment to enhance productivity and build morale. Exceeded daily output expectation and goals.
UNITED STATES ARMY
Various Locations
11/1996-10/2012
Hours per week: 40+
SENIOR SUPPLY MANAGER/BILLING OFFICIAL
Duties, Accomplishments and Related Skills:
Served in multiple leadership positions in 3 Battalions while managing 4 Company Supply rooms per Battalion.
LOGISTICS: Managed the daily logistical supply of a 700-person organization across 7 military organizations to deliver specific customer requirements by effectively coordinating personnel schedules, training staff, and overseeing work assignments. Oversaw the product’s acquisition, distribution, internal allocation, delivery, and final disposal of resources. Directed a multi-functional team of 20+ personnel and collaborated with multiple department leaders to implement lean solutions, policies, and strategies to increase productivity and eliminate waste.
Managed logistical activities with other staff elements, supply/services, and with motor transport units.
PLANNING AND EVALUATING: Supervised and led the development and preparation of operations information, plans, maps, sketches, overlays, and related data to employ supply and service organizations. Coordinated logistics for sensor systems, retrograde, and redeployment coordination for a battalion size element as well as conducted assistance visits to subordinate elements. Built working relationships between sections and mission workforce to streamline processes and meet deadlines.
SUPPLY: Maintained an accurate and up-to-date database of logistical supplies purchased, expended, issued, and stored. Directly supported supply activities by managing the base installation’s supply, maintenance, and transportation; accounted for logistical supplies, vehicles, facilities, and equipment valued in excess of $300K with no loss of materials/assets. Led efforts to create a spreadsheet to capture excessive non-property book items in various company areas. Briefed information with staff in supply rooms to discuss items listed and used for re-purpose to units in need of items; saved money and space by implementing the cost saving measure.
United States Army
Conn Barracks
Schweinfurt, Germany
04/2006 – 03/2011
Hours per week: 40+
SENIOR LOGISTICS MANAGER
Duties, Accomplishments and Related Skills:
LOGISTICS MANAGEMENT: Served as the central point-of-contact for base installation logistic accounts as the Brigade and Battalion S4 Senior Logistician. Oversaw daily logistics supply management for 7 military organizations, at times under stressful and unfavorable conditions during field training exercises and combat conditions. Led 4 personnel and provided technical training and quality control for the armorers and supply staff. Performed monthly property accountability training sessions to units supply elements. Conducted critical analysis to identify issues and direct corrective action guidance to team members for implementation. Requisitioned, stored, and distributed logistics materials, office supplies, non-tactical vehicles, and equipment; accounted for $300K+ in inventory.
PLANNING AND EVALUATING: Examined the cost of supplies and recommended strategies to decrease costs. Due to efforts, improved efficiency, eliminated shipping costs, and decreased time delay due to supplies available locally. Utilized supply economy guidelines to select and purchase the most cost-effective goods and services. Analyzed statistical data and reports to determine trends, conformance to standard and directives, as well as efficiency of operations.
United States Marine Corp
Various Locations
11/1988 – 11/1992
SUPPLY CUSTOMER SERVICE SPECIALIST/ACCOUNTING AUDIT SPECIALIST
Hours per week: 40+
Duties, Accomplishments and Related Skills:
SUPPLY MANAGEMENT: Managed a fiscal account of approximately $720K annually with extensive experience in accounting within the military supply management system. .
INVENTORY MANAGEMENT: Planned and purchased equipment and services for maximum productivity in reorganized operations. Proficient with computerized databases for budgeting, ordering, tracking, and receiving government equipment and materials.
President - Volunteer
Community Resource Council
El Paso, TX
02/2019 – 05/2021
Hours per week: 10+
Duties, Accomplishments and Related Skills:
Provided nutritious food to families in need of emergency food assistance in areas where access to traditional pantries was limited.
Mentor - Volunteer
Texas Juvenile Justice Department
El Paso, TX
01/2017 – 05/2021
Hours Per Week: 5+
Duties, Accomplishments and Related Skills:
MENTOR: Provided youth in a halfway house program the opportunity to make gradual transitions back into their home communities by offering specialized treatment options, helped with job assistance, as well as assisted with educational/vocational programming.
Child Mentor – Volunteer
Big Brothers/Big Sisters of America
El Paso, TX
03/2015 – 05/2021
Hours per week: 4
Duties, Accomplishments and Related Skills:
CHILD MENTOR: Planned age-appropriate activities to develop a one-to-one relationship with an underprivileged boy each week. Taught him useful social and reading skills with consistency and encouragement as a positive adult role model.
Education:
Trident University Cypress, CA (Online)
Master of Logistics MBA 12/2015 – stopped classes in 2016
GPA: 3.2 of a maximum 4.0
Credits Earned: 36 Semester hours
Major: Logistics Management
Trident University Cypress, CA (Online)
Bachelor of Science in Business Administration, 2012
GPA: 3.38
Credits Earned: 120
Major: Hospitality Management
Job Related Training:
Supply Administration Training School – April 1989
Technical Proficiencies:
Property Book Unit Supply Enhanced (PBUSE)
Standard Army Retail Supply System (SARSS)
Logistics Information Warehouse (LIW)
Unit Level Logistical Supply System (ULLS)
Microsoft Office (Excel, Access, Word, PowerPoint, & Outlook)
Awards & Distinctions
Bronze Star Medal
Army Commendation Medal (5th Award)
Army Achievement Medal (5th Award)
United States Navy Achievement Medal
Specific Qualifications
Logistics Management Supply Management Supply Operations Operations Optimization Resource Management Leadership & Team Building Training & Development Strong Customer Orientation Operational Support Inventory Management Military/DoD Supply Policies & Procedures Inventory Management Supply Auditing Warehouse Operations Transportation Activities Strategic Planning Reporting / Briefing Skills Forecasting Techniques Technical Instructions Complex Problem-Solving Excellent Verbal & Written Communication Research/Data Analysis Process Improvement Records Management Safety Standards & Procedures Government Regulations Coaching
Language Skills:
Language
Spoken
Written
Read
English
Advanced
Advanced
Advanced
References:
Name
Employer
Title
Phone
Jessica Ramirez
US Army
Senior Property Book Officer
************@*****.***
Willie Brown
Texas Juvenile Justice Department
Superintendent
******.*****@****.*****.***
Annette Jordan
William Beaumont Army Medical Center
Group Practice Manger
*******.*.******.***@******.*** Indicates professional reference
Additional Information:
Administration and Management: Managed logistics staff and oversaw all procedures related to the movement of military members and materials. Oversaw financial transactions related to logistics with experience managing Government Credit Card controls.
Communications: Served as a liaison between military services, commercial agencies, and key personnel to accelerate and perform supply services and transportation in a cost-effective manner. Well-organized and excellent in team communication with experience in complex logistics projects. Guaranteed the efficiency of the movement of goods, components, and equipment through the end-to-end shipping system.
Technical Competence: Developed and implemented a formal logistical strategy to proactively remove bottlenecks and cleared the path for logistics operations; ensured the efficient use of resources while meeting the needs of the customer.
Technical Data: Analyzed data to provide predictive analysis and create metrics; contributed to the decision-making processes by conducting mission analysis, reporting conclusions, and completing management
Mission-focused while working collaboratively, communicating effectively, and remaining flexible; able to identify improvement opportunities and implement solutions to accomplish logistics objectives and goals.
Recognized for the ability to focus and make complex decisions while managing multiple logistics tasks to support military operations. Quickly learn new systems and adapt to changing priorities/deadlines in a fast-paced environment.
Motivated by mastering technical challenges and guided by core values to support operations.
Extensive experience in establishing and maintaining various records and files as well as the update and final disposition of property records in accordance with government regulations and procedures.
Prepared, maintained, and submitted required reports/submissions to include monthly, quarterly, semi-annual, and annual reports in accordance with agency and regulatory protocol.
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