Technical Support Web Development

Steven Radziul

*** ***** ****** •Franklin Square, NY 11010 •adyrbb@r.postjobfree.com • 516-***-****

Multifaceted, innovative, and technically savvy Information Technology Professional with distinguished management experience leading technology, resource, and web based development initiatives in diverse environments.

Summary of Qualifications

• Skilled in the investigation, analysis, and troubleshooting of a wide range of technical problems, questions, and conditions associated with Linux/Unix, Windows systems and networks.

• Possess a keen understanding of business operations and challenges with the demonstrated ability to develop and implement innovative and cost-effective technical and operations solutions.

• Experience in concept and strategy development, creating and editing innovative web content with proven skills in developing brand identities that drive site visits and improve performance.

• Skilled in the design of commercial websites, managing all phases of the project and design life cycle from client engagement to specification and requirements definition through to implementation.

• Extensive experience in managing all aspects of business strategy and development including financial and budget management, business operations, and human resources.

Technical Skills

Website Remote administration • Database Development & Administration

Network Fundamentals • Hardware & Software Troubleshooting • Networking Protocols

HTML & CSS Principles • Mobile Application Programming • .NET Framework

Software: Microsoft Visual Studio, Adobe Dreamweaver, Adobe Flash, Microsoft Office Suite

Languages: Visual Basic, C#, C, C++, Perl, PHP, Java, JavaScript, JQUERY, XML, HTML, CSS

Operating Systems: Windows 7/8/10, Linux, UNIX Environments, Macintosh OS

Linux: Redhat Enterprise Linux, Umburto, Fedora, Slackware

Database: MySQL, Microsoft Access, MSQL, MariaDB

Web Authoring: WordPress, Joomla

Professional Experience

TECHNICAL CONSULTANT November 2008 - Present

Franklin Computers Plus – Franklin Square, NY

Deploying and Managing Linux based technical solutions.

• Assisted with the business operations development of technical services deployment strategy plans.

• Project management on ongoing on-site projects.

• Technical Support liaison between business clients and operations management.

SOFTWARE PROGRAMMING & WEB DEVELOPMENT November 2006 - PRESENT

Fantiquest - Franklin Square, NY

Web development and software programming professional providing consulting and technical expertise to assist a variety of clients in the creation of business-focused websites.

• Developed and launched new websites for a variety of business including inventory processing, online sales, catalog services, and payment processing operations.

• Increased web presence through the design and implementation of a new and improved look and layout, increasing web sales with increased internal controls and search engine optimization.

• Leveraged technical and creative expertise to create and enhance specialized applications designed to streamline and optimize web based banking and financial transactions.

• Utilized various framework technologies to update, modify, and enhance existing websites, provide clients with new features and capabilities, and increase site operation and performance.

WEBSITE TECHNICAL SUPPORT March 2003-November 2006

DSC ASSOCIATES - Seattle, WA

DSC Associates is a small online social networking company.

• Provided technical expertise to support web development and performance functions utilizing Linux, PHP, and MySQL, responsible for maintaining server cluster performance while minimizing server lag time.

• Saved technology and financial costs with the implementation of a Linux based platform, transferring the business from an in-house location to a co-located server application.

• Streamlined the company’s credit card processing functions through the automation of billing and accounting systems through the implementation of PayPal’s credit card and check processing services.

• Slashed technical and customer support ticket response time by 75%, increasing efficiency of the software application through the conversion of a flat file based database to MySQL.

CONSULTANT - March 1996 – January 1998

GEICO INSURANCE - Westbury, New York

• Assisted with onsite technical support for field adjustors.

• Completed various technical innovations which were adapted company wide.

Education And Training

BACHELOR OF SCIENCE, Computer Information Systems (2009)

DeVry University – Long Island, New York

Concentration in Web Development & Administration • Dean’s List Student • Cum Laude

• Senior Project: Built a fully functional staff fulfillment website utilizing PHP, XML, and MySQL for the construction of the site.

MASTERS DEGREE, Information Systems Management (2011)

Keller Graduate School of Management – Chicago, Illinois

Concentration in Information Management and Security • With Distinction

GRADUATE CERTIFICATE, Information Systems Security (2011)

Keller Graduate School of Management - Chicago, Illinois

Concentration in Network Security Infrastructures

MASTERS DEGREE, Business Administration (2012)

Keller Graduate School of Management - Chicago, Illinois

• Senior Project: Construction of a business startup plan for a limited liability corporation to be reviewed by potential investors.

Professional Affiliations

Children’s Orchestra Society

• First Chair and Second Chair Clarinet

Nassau Community College – Computer Science Group

Nassau Community College Concert Band and Orchestra

• First Chair and Second Chair Clarinet

Standing Member, New York Bird Watcher’s Society

Overseas Travel to Europe, Spain, Africa, and Italy

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