Banurekha.A

Sr Salesforce Developer

Email: adyraz@r.postjobfree.com

Phone: +1-641-***-****

PROFESSIONAL SUMMARY

Salesforce developer with over 11 years of experience in having full hands-on experience in Salesforce.com Configuring and Customizing applications in salesforce. Involved in end-to-end Salesforce.com implementation projects. A proven problem solver with abilities in troubleshooting escalated support issues by performing analysis on the root cause and implementing short and long-term solutions.

Salesforce Platform Developer I and Salesforce Certified Marketing Cloud Administrator.

Experience with Lightning AURA Components, LWC, Integrations, Apex Class, Visualforce, Triggers, Batches.

Possess a thorough understanding of the Salesforce platform with the ability to interact with business users to understand requirements in order to translate them into design specifications.

Expertise with Salesforce Service Cloud and Sales Cloud.

Experience in implementation using Apex Language, Classes, Controllers & Triggers, Web Services, Visual Force Pages, Force.com IDE, SOQL, SOSL, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.

Good knowledge of SCRUM and AGILE methodologies.

Hands on experience in deployment between Sandboxes and from Sandbox to Production Org.

Hands-on knowledge of JavaScript, HTML and CSS for enhanced Salesforce User Experience.

Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Bulk Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions.

Strong knowledge on Flow Builder, process builder and workflows ( Automation).

Hands on experience on Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

Ability to analyze complex systems as well as troubleshoot and isolate system issues.

Worked with SOQL, SOSL, Visualforce, APEX, ETL, REST, SOAP API Force.com and Web services API.

Ability to work independently as well as work in a team environment, excellent communication skills and independent business problem solving skills.

Possess comprehensive understanding of CRM business processes like Lead Management, Account Management, Opportunity Management, Case Management, Quote, Campaign Management and Forecasting.

PROFESSIONAL AFFILIATIONS/CERTIFICATIONS

Salesforce Certified Platform Developer I

Salesforce Marketing Cloud Administrator

SUN CERTIFIED JAVA PROGRAMMING (SCJP).

SCHOLASTICS

Bachelor’s in computer science from DMI College of Engineering, Anna University, Chennai, India.

PROFESSIONAL EXPERIENCE

Employer : Brite Systems INC

Designation : Tech Lead

Client : Kanans Dept. of Health & Environment

Duration : April 2021 till Present

Kanans Dept. of Health & Environment, The Kansas Immunization Program works in collaboration with local health departments and other health care providers to reduce or eliminate vaccine-preventable diseases that can cause disability and death. Following are the main modules of this project.

Case management with a provider portal

Helpdesk functionality

Onboarding wizard

Knowledge base for a library repository

Reporting

Roles and Responsibilities:

Designed and developed reusable components to accelerate and standardize development.

A team of 5 and onsite Manager.

Gather user requirements and support application design Documentation and discussion.

Delivered end to end modules with high level of code quality.

Developed LWC, AURA, VisualForce, apex classes, Flows, apex triggers for various functional needs in the application.

Service cloud team involves customizations to Accounts, contacts and Case modules.

Understanding the backlog features from product owners.

Participating in backlog refinement meetings.

Work in Agile-based Scrum model and managed off-shore team and got the user stories delivered to the client on time within the sprint.

Worked with project Manager and architects as a technical consultant to make recommendations for efficient translation of business requirements to ensure that requirements can be met or suggest alternative approaches.

Implemented out of box functionality for customer portal along with customisations.

Employer : Brite Systems INC

Designation : Sr Salesforce Developer

Client : Vermont

Duration : April 2021 till Present

State of Vermont, Childcare financial assistance is a payment that assists eligible Vermont families with the cost of childcare. Financial assistance is available to parents who meet eligibility criteria to help cover the fee for eligible childcare. The childcare financial assistance is paid directly to the childcare provider.

Roles and Responsibilities:

Worked on Integration with OnBase through MuleSoft by HTTP request in Apex Class

Developed Invoice and Recoupment by AURA, Apex Class, Visualforce.

Developed Attendance and Invoice Generation with LWC,Apex class, Apex Triggers.

Build PDF Generation in Visual Force

To generate Bulk Invoice developed Batch class.

Through Apex Class Sending Mass Emails at the end of Bulk Invoice generation.

A team of 11 and onsite Manager.

Developed custom objects, profiles, sharing rules, roles and integration using web services, as needed by the business.

Employer : Capgemini

Client : Free2Move

Designation : Consultant

Duration : 11/2017– 04/2021

PSA, Free2Move Free2Move is car sharing Providers. Mainly it is a service application for internal employees to work on the case. Integrating customer information, trips they taken, Payment details are fed into salesforce on daily basics from oneApp and Vulog Application (Customer Facing App) .

Responsibilities:

A team of 2 (Myself and onsite Manager).

Creating Batch class, apex triggers, Visualforce pages.

Has experience in creating Journey builder, Interaction Studio, Email Studio, Data extension in Marketing cloud for sending Emails to customers.

Delivered end to end modules with high level of code quality.

Service cloud team involves customizations to Accounts, contacts, and Case modules.

Understanding the backlog features from product owners

Participating in backlog refinement meetings

Designed and developed reusable components to accelerate and standardize development.

Requirement Analysis, Design, Development, Testing and Deployment

Employer : Capgemini

Client : Johnson Controls, Inc (Ecommerce)

Designation : Consultant

Duration : 11/2017– 04/2021

Enhancing the functionality of the application by developing key business requirement such as, displaying the product list, providing the customer the option to search or filter the products as per their requirements, display the details of the product, provide customer the option to select any quantity and add the product to their respective cart and proceed for the checkout process. The application also needs to manage seamless experience for registered as well as Guest user.

Responsibilities:

E-commerce site was build in Customer Portal.

Customization was done using Components, CSS, JavaScript, Visualforce,AJAX.

Actively identified problems in various processes that led to a decline in the quality of deliverables and remedied them with improvements by leveraging technology automations where applicable.

Testing and Validation.

Employer : Cognizant

Client : FirstData

Designation : Consultant

Duration : 02/2016– 11/2017

Responsibilities:

Responsible for design, development and build business applications on Salesforce using Apex, Visual force and Force.com technologies.

Created profile, workflow rules, objects, fields, related tasks, email alerts, record types, validation rules, role hierarchy, page layouts, reports, and report folders to assist managers to better utilize Salesforce, as a sales tool.

Configured various reports for different user profiles based on the needs of the organization.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.

Responsible for carrying out quality testing and support during UAT.

Employer : Polaris

Client : BMO Capital Markets – Marketing Report

Designation : Software Developer

Duration : 03/2012– 03/2013

BMO Capital Markets needs us to generate a complex report as a MS

Word Document and PDF Document from Salesforce to have their customers informed

about the Events they organize for them. The fields of the Report have to be pulled from

numerous standard and custom objects and their related objects. The meeting report

should have highly amiable look and feel. The report needs complex grouping and sorting

of the details from various objects. Each module of the report has different look and feel.

The report has been made compatible with all the versions of the MS Office.

Responsibilities:

Responsible for design, development and build business applications on Salesforce using Apex, Visual force and Force.com technologies.

Created profile, workflow rules, objects, fields, related tasks, email alerts, record types, validation rules, role hierarchy, page layouts, reports, and report folders to assist managers to better utilize Salesforce, as a sales tool.

Configured various reports for different user profiles based on the needs of the organization.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.

Responsible for carrying out quality testing and support during UAT.

Employer : Polaris

Client : Barclays – Account merging

Designation : Software Developer

Duration : 03/2010– 03/2011

Barclays Corporate has implemented a solution based on

Salesforce.com CRM Technology in order to support and pace up the Sales Process by

enabling better prospecting, deeper relationships with customer, easier collaboration that

result in increased success of deals closure. The implemented solution provides seamless

navigation to the details of Organizations, Contacts, Opportunities, Debt Pricing

Templates, Annual Reviews, Wallet Share to name a few.

Responsibilities:

Developed Merge functionality of the Accounts object.

Created pages using visualforce and Apex class.

Wrote test classes for the application.

Employer : Polaris

Client : Citi Private Bank, US

Designation : Jr. Developer

Duration : 03/2012– 03/2013

A Notification mechanism will be introduced in the system when

Pipelines are due to be closed. An Email will be generated by the system and sent to the

user 1 day after the “Closed Date” for any Open Pipeline. Every user will have the option

to opt in or opt out of this feature. On the Sidebar, a link will be provided for users to

indicate if they wish to receive Notification emails when a Pipeline is past due. Once

users click on this link, they will receive emails to notify them of a Pipeline that is past

due. After the user clicks on this link once, the label will automatically be changed.

Responsibilities:

Assisted in Analyzing the Application functionality and come up with new approach.

Created a Apexclass and Workflow for this approach.

Wrote test cases and tested the functionality for this approach.

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