Amy Wray
**** ***** ***** *** ***. ***, Keller, TX 76244
adyr2x@r.postjobfree.com
EXPERIENCE
CASHIER - SALES January 2023 – Current
Goodwill Boutique
-Cashier
-Customer service
-Organization and distribution of newly donated items
MAC COUNTER ASSOCIATE January 2023 – July 2023
Ulta
- Customer service
- Makeup application
- Product advisor
- Counter sales
- Knowledge of other departments for customer assistance
SUPERVISOR November 2022 – January 2023
Sweetgreen
-Supervised and managed employees
-Maintained quality control of different food dishes
-Shift manager
LEASING AGENT August 2022 – October 2022
Mansion at Timberland
-Customer service to current and potential residents
-Computer reports on daily availability and cost to lease each apartment
-Tour prospective residence of available apartments
BEAUTY SALES ASSOCIATE – MAKEUP ARTIST November 2021 – August 2022
Nordstrom M\AC counter
-makeup artistry on customers
-customer service on a day-to-day basis based on what the customer was needing
-organization of new product and current sales floor displays
-sales associate and computer sales
MANAGER October 2018- October 2021
Cousin Earl and Odonata Boutique
-Manage day to day procedures, policies, and employees.
-Responsible for merchandising and displaying store fixtures and mannequins. -Run day to day operations including sales with excellent customer service.
BEAUTY COUNTER SALES
Nordstrom MAC Cosmetics June 5, 2018-October 22, 2018
Frisco, TX
-Daily makeup application on scheduled customers.
-Product knowledge for excellent customer service.
-Supervision of specified area to maintain cleanliness and well stocked merchandise.
BEAUTY COUNTER SALES April 19, 2018-June 4, 2018
Dillards Dior Cosmetics Frisco, TX
-Manage the beauty counter with customer service, organization, product knowledge and application techniques,
-Computer register experience.
BOUTIQUE/ANTIQUE SALES and SALES ASSOCIATE June 2017 - February 2018
Grapevine Antique Mall Grapevine, TX
Antique shopping complex housing over 150 vendors of vintage art, jewelry, furniture, and collectibles. Boutique clothing shop including trendy clothes and jewelry mixed with antique decorating finds.
-Administrate excellent customer service by greeting and assisting customers, use computer checkout, and cash wrap.
-Purchasing/merchandising of the boutique in order to entice and inspire customers to purchase and be a return customer.
SUPERVISOR/RETAIL SALES
Anthropologie November 2017 - January 2018
Fort Worth, TX
Corporate retail store including clothing, gifts, candles, home accessories and jewelry. - Supervise day to day functions of the store, employees, and customer satisfaction. -Servicing customers and their individual needs.
-Product knowledge and maintaining a visually stimulating store.
-Cash wrap knowledge and providing excellent customer service.
-Working as a team with other leadership and employees.
-Checking hourly goals and motivating staff for upcoming sales hour.
-Responsible for store closing duties, counting tills, sending reports, delegating employee closing duties, and securing store for a closing shift.
OWNER
The Funky Monkey Boutique 2005-2013, 2015-2017
Keller, TX/Fort Worth, TX
The Funky Monkey was a Keller/Fort Worth based company for 10 years.
-Devise strategies and techniques necessary for achieving sales targets.
-Implement new strategies and techniques to increase sales, setting new highs for sales.
-Work directly with vendors to manage inventory and provide new merchandise as trends change.
-Provide oversight of employees which included schedule management, time recording, training new employees, and payroll.
-Manage day to day duties and responsibilities of operating a retail store.
-Produce and market photos of clothing online in a time efficient manner to move inventory more quickly and grow customer base to increase sales.
-Time management skills for placing orders, collecting customer information, and receiving payment.
-Provide excellent customer service and complimentary services in order to generate loyal customers.
EDUCATION
Tyler Junior College Basic Studies
August 1985 - May 1987
North Texas State University
August 1987 - May 1990
Bachelor of Science:
Major - Rehabilitation Studies
Double Minor in Psychology and Criminal Justice
SKILLS
-Excellent verbal and written communication skills
-Problem solving and critical thinking skills -Highly motivated, energetic, and organized
-Team player - work well with others -Customer Service is a priority
-Fashion forward -Eager to learn -Love for display, merchandising and styling