Olaf V. Dennis

**** ****** ****, *******,**. **128 901-***-**** adyr2o@r.postjobfree.com

Delivery Driver/ Customer Service Representative

Over seventeen years of experience in delivery/route distribution. Work well with diverse population and expertly handle potentially threatening situations throughout urban communities. Maintain a high energy level and a strong stamina required for lifting heavy loads and working extended hours under inclement conditions.

Key Qualifications

Exceptional Customer Service & Needs Assessment Skills

Inventory Control, Receivables and Collections

Promotional Display Merchandising

Work Experience

November 2019-Active

Position is QST and Shop-Helper wash all vehicles and light detail some and do all of the sublet work, keep the shop clean

every week post scan some vehicle

Work Experience

January 2015 - November 2019

Owner of Joy Auto Detailing and Pressure Washing

Detail all vehicles and wash and vaccum vehicles managed 4 to 7 employee’s plus made payroll each week

and had Dealership accounts as well as Wholesaler’s accounts

Work Experience

Delivery Driver

October 2009-December 2014, Sub Contractor for FedEx Ground, Memphis, Tn

Multiple delivery driver, Multiple Stops, secure freight, Pre-trip Inspection and Post-trip Inspection

Used held hand scanner and multiple pickups

Good customer service skills

Driven a 32ft trailer and 48ft trailer gooseneck truck, and a 28ft bob truck

Delivery Driver

Rich well Furniture Direct, Memphis, Tn February 2009- September 2009

Delivered and assembled furniture, mapped delivery routes for quick access, customer service skills

Driven a 16ft bob truck and a 28ft bob truck

Lease Driver

October 2008- February 2009, Trans Am Trucking Company, Olathe KS

Six (6) months of OTR experience; duties included daily log sheets, trip planning, drop and hook trailers and pick-up appointments

Driven a 53ft refrigerator trailer automatic

Driver

August 2008- September 2008, Thrift Town, Memphis, Tn

Responsible for daily route to retrieve donated clothing, furniture and appliances from bins located throughout the Mid- South (Tn. Ms.Ar.)

Driven a 28ft bob truck

Delivery Driver

November 2006- February 2008, Bartlett Home Furnishings, Bartlett, TN

Duties included: loading, delivering and unloading furniture, verifying invoices, route delivery schedules. Maintained cargo security at all times. Trained to maintain complete records of truck maintenance, delivery schedules, customer issues, and location notes to inform management of delivery operations. Ability to deliver product to customers and communicate with customers, using judgment to resolve problems.

Driven a 16ft bob truck and a 28ft bob truck

Route Driver Supervisor

Springer's Antiques & Office Furniture, Memphis, TN. August 1999- November 2006

Managed a furniture route distribution throughout the Greater Mid-South Area. (Tn, Ms. Ar.)

Monitored and replenished daily/weekly inventory levels and consistently met delivery schedules on time.

Responded to special requests and resolve problem directly and through appropriate channels

Serviced and account base of 10-15 daily stops that included homes and business

Maintained on-going expenses for inventory and vehicle maintenance and collected accounts receivables

Driven an econo-line van and a 16ft bob truck

Licenses/Education

Raleigh Egypt High School (1983-1987) Diploma

Strayer's University College Courses (2004-2006)

Certification of Truck Driving: Tennessee Technology Center at Memphis September 2008- October 2008

Certification Rightlook Automotive Reconditioning

State of TN Class A Commercial Driver's License (CDL) with Endorsements (N,T)

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