Customer Service Machine Operator

Bruna McLean

**** ******* *****

Columbus, GA ***07 706-***-****

*********@***.***

I am focused driven, hardworking, motivated and goal- orientated. Looking to take on a new role with an established organization that promotes stability and growth.

Skills & Abilities

Data and Entry

Ability to lift 50 pounds.

Machine Operator

Machine Repairs

Multitasker

Ability to communicate

Effective Management Skills

Data Management

Work Experience

Sam’s Club/ Neighborhood Walmart Market

Columbus, GA

Customer Service Specialist

02/2016 -Present

•Communicate effectively, timely and professional to customer and employees.

•Provide customer support and resolution of routine problems regarding client’s products or service

•Conduct inventory and arrangement of merchandise

Chassix Georgia Machining

Columbus, GA June

CNC Machine Operator

12-/2014 -1/2016

•Ensuring orders are being fulfilled and or replaced for Ford Automotive parts.

•Utilizing machine specific software to set up and operate one or more automatic machines.

•Completing minor program adjustments.

•Responsible for overall operation of large-scale machinery including actions such as loading, feeding materials for processing, adjusting settings, and performing minor repairs.

•Ensuring tools and inserts are changed, tracking workload for completions.

Twin Cedars Youth and Family Services

Columbus, GA

Group Leader II

12/2004 – 11/2014

Supervised and trained new employees to ensure policies and regulations are applied.

Ensured residents daily activities were documented to include allegations of abuse and neglect.

Provide Crisis Intervention and Care Management to clients while following HIPPA and adhering to PREA standards.

Ensured the behavior of residents’ is consistent with PBIS, Mindset, and the movement to improve the incentive system, residential service, and safety plan.

Ross Dress for Less

Columbus, GA

Retail Sales Associate

3/2003 – 12/2004

Interacted with Leadership, employee and customers daily, building strong customer base through providing personalized products guidance, resolving issues, following up on purchases and promoting new products.

Perform daily department tasks including stocking, creating merchandise displays, inventory control, processing transactions, and achieves daily sales goals by cross selling and promoting additional products and services.

Cessna Aircraft

Columbus, GA `

Sub-Assembly

2/1997 – 3/2003

Interpret technical documents, such as diagrams, schematics, blueprints, and other verbal or written instructions.

Identify any defective items and report them according to established procedures.

Locate and mark reference points for installation of parts and components, using jigs, templates, and measuring instruments.

Education

Associate of Applied Science,

Georgia Military College

Columbus, GA

May 2005

Certifications

First Aid/ CPR Instructor

Volunteer

Order of Eastern Star (OES) - 1990- Present

•Organized back to school drives for the community.

•Prepared, served, and delivered meals to the homeless in the surrounding areas during the holidays.

•Collected toys, gloves, coats, and hats to give to unprivileged children during the holiday season.

•Donated snacks to the Boys and Girls Clubs of Columbus, while also participating in the activities with the after-school program.

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