April Burns

Boaz, AL *****

adyr1k@r.postjobfree.com

+1-256-***-****

Work Experience

Medical Receptionist

United Doctors Family Medical Center LLC - Boaz, AL December 2022 to Present

Greet patients

Data entry for new patient and updated patient information Follow HIPAA policies

Set appointments

Maintain paperwork

Scan documents into charts

Front Desk Clerk

Ocean Canyon Properties - Langston, AL

July 2022 to Present

Check in members

Complete contracts

Customer service

Product orders

Inventory management

Data entry

Open and close office

Run general store

Maintain financial records

Delegate and dispatch employees

Academic Instructor

Gadsden Job Corps Center - Gadsden, AL

September 2019 to April 2022

• Follow state and city curriculum for Reading

• Create and/or follow dynamic lesson plans

• Engage students and differentiate based on diverse learners and learning styles

• Cultivate an inviting and safe environment for all students

• Prepare students for TABE testing

• Manage classrooms of 18+ students

• Attend and participate in intervention meetings

• Parental contact

• Maintain current and accurate records

• Actively participate in faculty meetings

• Chaperone student events

Permanent, Full-time Substitute Teacher

Albertville High School - Albertville, AL

August 2018 to June 2019

• Follow state and city curriculum for various subjects

• Create and/or follow dynamic lesson plans

• Engage students and differentiate based on diverse learners and learning styles

• Cultivate an inviting and safe environment for all students

• Manage classrooms of 25+ students

• Attend and participate in IEP meetings

• Parental contact

• Maintain current and accurate records

• Actively participate in faculty meetings

• Chaperone student events

English Language Arts Teacher

Guntersville High School - Guntersville, AL

July 2017 to July 2018

9TH, 10TH, AND 11TH GRADE

• Follow state and city curriculum for English Language Arts

• Create dynamic lesson plans

• Engage students and differentiate based on diverse learners and learning styles

• Cultivate an inviting and safe environment for all students

• Manage classrooms of 30+ students

• Attend and participate in IEP meetings

• Parental contact

• Maintain current and accurate records

• Actively participate in faculty meetings

• Chaperone student events

Teaching Internship & Senior Practicum

Albertville High School - Albertville, AL

September 2016 to April 2017

• Follow state and city curriculum for 12th grade English

• Create dynamic lesson plans

• Engage students and differentiate based on diverse learners and learning styles

• Cultivate an inviting and safe environment for all students

• Use Information Now software appropriately

• Actively participate in faculty meetings

• Chaperone student events

• Observe and co-teach AP classes

Front of House Manager

Fillies Grill - Guntersville, AL

January 2010 to November 2016

FRONT OF HOUSE MANAGER

• Employ and train wait and entertainment staff

• Maintain up to date music and karaoke files

• Host karaoke and DJ

• Schedule employees based on available payroll and business needs

• Manage company paperwork

• Maintain payroll documentation

• Recruiting and team-building

Acting Store Manager

Claire's Accessories

October 2001 to June 2012

• Follow company standards and procedures

• Train and maintain staff

• Maintain loss prevention practices

• Schedule employees based on available payroll and business needs

• Manage company paperwork

• Maintain payroll documentation

• Merchandising

• Housekeeping

• Manage inventory

• Recruiting and team-building

Senior Assistant Manager

Maurices - Guntersville, AL

October 2007 to May 2010

• Follow company standards and procedures

• Train and maintain staff

• Maintain loss prevention practices

• Schedule employees based on available payroll and business needs

• Manage company paperwork

• Maintain payroll documentation

• Merchandising

• Housekeeping

• Manage inventory

• Recruiting and team-building

Assistant Office Manager

Customer 1st Satellite - Boaz, AL

February 2004 to September 2007

• Proper phone etiquette

• Residential sales

• Troubleshooting

• Customer service

• Data entry

• Light housekeeping

• Payroll

• Scheduling

• Filing

• Preparing documents

• Keeping inventory

• Process mail

Education

Master's in Library and Information Studies

University of Alabama - Tuscaloosa, AL

August 2020 to Present

Bachelor's in Education

Jacksonville State University - Jacksonville, AL

August 2014 to April 2017

Associate in English

Snead State Community College - Boaz, AL

August 2010 to May 2014

Skills

• Over 20 years in retail and customer service, along with my teaching experience, has given me a great foundation for multi-tasking and connecting with people.

• Loss Prevention

• Phone Etiquette

• English

• Public Speaking

• Writing Skills

• Store Management Experience

• Microsoft Windows

• Retail Sales

• Assistant Manager Experience

• Troubleshooting

• Research

• Human Resources

• Merchandising

• Management

• Curriculum Development

• Tutoring

• Supervising Experience

• Recruiting

• Teaching

Certifications and Licenses

Teaching Certification

Assessments

Management & leadership skills: Impact & influence — Proficient June 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Sales skills — Expert

June 2022

Influencing and negotiating with customers

Full results: Expert

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

HR: Compensation & benefits — Familiar

November 2022

Knowledge of compensation and benefits programs

Full results: Familiar

Written communication — Highly Proficient

May 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Highly Proficient

Verbal communication — Expert

May 2022

Speaking clearly, correctly, and concisely

Full results: Expert

Spreadsheets with Microsoft Excel — Proficient

July 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Social media — Highly Proficient

June 2022

Knowledge of popular social media platforms, features, and functions Full results: Highly Proficient

Attention to detail — Proficient

July 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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