Customer Service Sales Representative
Resume:
Ocie Ringer
***** **** **** **, ******, Texas ***73 • Cell : 832-***-****
Professional Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Outside sales specialist with strength in negotiations, e- commerce and customer service. Excellent interpersonal and time management skills. Experienced Solution Advisor with over 15 years of experience in Residential Sales . Excellent reputation for resolving problems and improving customer satisfaction.
Work History
ADT Security - Sales Consultant
Houston, TX
03/2010 - Current
Used consultative sales approach to understand customer needs and recommend relevant offerings.
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Followed up with existing customers to provide additional support and address concerns.
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Achieved top performance by strategically adapting to rapidly changing, competitive environment.
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Created detailed sales presentations to communicate product features and market data.
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Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
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Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
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Presented Smart Home and Security Services using interactive materials such as videos, charts and slideshows.
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● Responded to telephone and in-person requests for information. **********@*****.***
Spring, TX 77373
Skills
● Privacy and Confidentiality
● Providing Feedback
● Referral Generation
● Site Visits
● Special Requests
● Product and Service Knowledge
● Special Assignments
● Home Inspections
● Creative Solutions
● Collection Calls
● Security Standards
● Product and service knowledge
● Lead prospecting
Education
Forest Brook Sr High School
Houston, TX
High School Diploma
Academy of Health Career Professionals
Houston
Medical Billing And Coding Specialist:
Medical Billing And Coding
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