Irais Osorio

**** **** *** **

Harlingen, TX

adyqul@r.postjobfree.com

956-***-****

Objective

To work for this company can make a difference by having better opportunities and having enough budget for my education and support my family, and will allow the development of my abilities and skills in favor of the company.

Education

Texas State Technical College August 2013-not attending Harlingen, Tx

I expect to graduate in 2024 with a B.S. in Education and Training. Employment

Akorbi

December 2022 July 2023

I have worked as an interpreter for the Spanish language line. My duties were to provide the best customer service to our clients as well as LEP. I had to interpret what the client and lep would say while on call and use the same tone as the LEP and client. I had to control the call and use the protocol if there were any interruptions and keep it professional for both parties. I had to ask for repetition if it was needed due to if there was noise in the background or cut out on the call. I interpreter for Bank of America as well as maral linch and other businesses.

SouthWest Key Program November 2017-February 2021

I have worked with youth as a recreational coach-(YCW). My duties were to run the second shift as a recreational coach my duties were to give my best service and teach the minors any type of sports. I was also in charge of the clubs. My duties were to teach the minor dance choreography and basic steps and teach them advanced steps within time. Also, I would teach the minors Zumba for one hour for three classes depending on the day. I’m also certified for Tai Chi due to the company. Also, Effort to Outcomes

(ETO) was applied for every child on a daily basis. Also at the end of the shift, every piece of equipment that was used was put back and well organized. After that, I would be a rover for one hour and make sure that the soccer field and the play set looked clean. BCFS October 2014- October 2016

I worked with youth from Central America as a Direct Care Worker. My duties were to give the best service and supervision to the minors. The minors also had to follow a schedule during the day. Afterward, the youth had to go to their dorm and get their personal belongings. Also, a CSR form was provided for medical assistance or other service. At the end of my shift, I would provide the next caregiver with the information during the day.

Manager-Freshens and Cool Sweet Treats December 2011-September 2014 I would train my new employees how to be neat and work in a fast phase. Also, provide the best customer service to our customers during their shifts. Also, inventory was done daily and after clocking out they had to make sure that they were not short on money and leave the base with the right amount of money. The whole store had to be well-sanitized and prepare for the following day. Strengths

I’m bilingual –I know English and Spanish; also I have great communication and public speaking skills. Certified in CPR, Tai-chi certified, Dance choreography certified, and Verbal Judo Certified. Awards

I have awards from the PTA for doing my own dance choreography and placing Harlingen High in the first place. I also made it to National and International and now I’m looking forward to teaching Zumba at TSTC. I also have a 3.3 GPA by putting in effort every day and being organized with my duties. Reference

Nora De Leon Lead teacher-The Garden Daycare 956-***-**** Patricia Hinojosa Lab Assistant 956-***-****

Brenda-Rae Saenz HCISD Teen Parenting Coordinator 956-***-**** Monica Polett Coworker 956-***-****

Blanca Carrillo Assistant Financial Aid Officer 956-***-**** Diana HR (BCFS) 956-***-****

Eric Acosta Coworker(CHS) 956-***-****

Jose Colon Team Lead (SWK) 956-***-****

Sandra Youth Care Worker 956-***-****

Bailey Nagera Case Aid (Sunny Glen) 956-***-****

Humberto Osorio Translator for Esmeralda patios 956-***-****