Asset Services Specialist
Resume:
Mary Schnick
Madison, WI *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Asset Services Specialist
Fleetworthy Solutions - Madison, WI
June 2021 to Present
Provide excellent service to customers by staying on top of compliance standards and regulations. Keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquiries, and problem solving to reach the best possible outcome keeping both the customer satisfaction and organization in mind. Accurately entering and processing data as provided. Prioritizing and meeting assigned deadline. Providing account information to Clients. Prepare documents, inquiries and correspondence as needed.
Associate Account Manager
EPIC Life Insurance Company - Madison, WI
July 2015 to June 2020
Experienced Associate Account Manager with a demonstrated history of working in the insurance industry. Skilled in Customer Relationship Management (CRM), Disability Insurance, Adobe Design Programs, U.S. Health Insurance Portability and Accountability Act (HIPAA), and Account Management. Position started as Sales Support transitioning to Marketing and eventually Account Management. Developed complete marketing material for the largest account's benefit fairs. Managed social media and web content. Promoted to Associate Account Manager with a book of business generating a significant annual revenue.
EKG Technician
UW Hospital and Clinics - Madison, WI
February 2008 to September 2014
Performing cardiovascular tests, including
application of various arrhythmia monitors and electrocardiographic stress testing. Educating patients on all testing procedures, properly positioning patients, electrode application, judging the quality of ECG
tracings, attaching various arrhythmia monitor devices, and facilitating stress testing under the supervision of cardiologist. This position works with patient populations across the age continuum. Preparing data from arrhythmia monitor devices for cardiologist interpretation. Notifying cardiologist on staff of potentially life threatening heart rhythms. Education
High school diploma
Skills
• Microsoft Outlook
• Microsoft Office
• CRM Software
• HubSpot
• Customer Service
• Training
• HIPAA
• Cleaning Experience
• Patient Assessment
• Patient Care
• Sales Support
• Sales Experience
• Certified Nursing Assistant
• Troubleshooting
• Spreadsheets
• Excel
• WordPress
• Digital Marketing
• Adobe InDesign
• Adobe Acrobat
• Stocking
• Brochures
• Communications
• Oral Presentation Skills
• Insurance Sales
• Account Management
• Search Engine Optimization (SEO)
• Customer Relationship Management
• Adobe Creative Suite
• Epic
• Email Marketing
• Business Development
• Google Analytics
• Branding
• Social Media Management
• Analytics
• Computer Networking
• User Interface (UI)
• Marketing Automation
• Report Preparation (7 years)
• Time management
• Sales
• Upselling
• B2B Sales
• Salesforce
• Content Development
Certifications and Licenses
CNA
Expired
Wisconsin Life and Health Insurance License
October 2017 to November 2019
WI Disability Insurance License
October 2017 to November 2019
Assessments
Sales Skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Recruiting — Proficient
May 2021
Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Highly Proficient
February 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Highly Proficient
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Electronic health records: Best practices — Proficient January 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Work style: Conscientiousness — Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Advanced attention to detail — Familiar
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Work style: Reliability — Completed
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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